Charlene Brown
Baltimore,MD
Summary
HIGHLIGHTS OF QUALIFICATIONS
- Seeking an opportunity, where I can leverage my customer service, production, leadership, and my abilities as a critical thinker.
- Proven leadership with the ability to make sound and timely decisions in high stress situations.
- Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Jun Energy Consultant
Prime Time Marketing, PTM
Baltimore, MD
01.2015 - Current
- Coordinates with team members on daily consulting goals
- Responsible for creating and itemizing contracts for current sales
- Responsible for verifying customers’ accounts with management
- Represents PTM daily by promoting energy products locally through door to door sales at multiple locations
- Responsible for setting up interviews with potential clients
- Responsible for providing local promotion through flyers and other avenues.
Inventory Manager
RGIS Inventory
Goldsboro, NC
01.2013 - 06.2015
- Proficient with the RGIS hand held computer and other inventory equipment.
- Achieved average per hour (APH) counting goals while ensuring accuracy and integrity of the data collected in all inventories worked.
- Adhered to all company policies and procedures.
- Worked assigned shifts and adhered to a flexible schedule with varying hours to include working an extreme schedule, resulting in long hours on occasion.
- Work in various environments, such as stores, warehouses, outside industries, etc., with potential exposure to cold and heat.
- Maintained a high level of confidentiality in all duties.
- Completed other duties as assigned by Management.
- Placed community before self, engages and works effectively with and assists other Team Member.
- Related information clearly and accurately, verbally and in written form, in a positive manner that yields cooperation.
- Created partnerships and instills trust and confidence in one's abilities, based upon demonstrated expertise.
- Took initiative to explore and suggest new approaches that can impact quality and/or quantity of job performance and organizational effectiveness, innovative.
- Demonstrated a positive presence and energy. Is optimistic, maintains a positive view of life. Is respectful and honest with others.
- Maintained a can do attitude, attacks job with passion, demonstrates a sense of urgency.
Meat Process Worker
Butterball Farms
MT. Olive, North Carolina
08.2012 - 01.2013
- Responsible for maintaining Personal Protective Equipment (PPE).
- Responsible for quality checks on the meat products to include: temperature, packaging, bruises, excess, and safety.
- Provided premier customer service.
- Cut and prepared all varieties of meat, including the safe operation of tools.
- Helped to verified and unload meat deliveries from trucks.
- Maintained, filled, and rotated products in meat cases.
- Trained other associates as needed.
- Assisted with other duties as assigned.
Mobile Technology Support Branch
House Of Raeford Farms
Rose Hill, NC
06.2008 - 08.2013
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- A resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Monitored systems in operation and quickly troubleshot errors.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Baltimore Learning Center
Baltimore, MD04.2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Service consultant assistance
- Business consultant
- Decision-Making
- Self-Motivated
- Training and Development
- Clerical Support
Timeline
Jun Energy Consultant
Prime Time Marketing, PTM
01.2015 - Current
Inventory Manager
RGIS Inventory
01.2013 - 06.2015
Meat Process Worker
Butterball Farms
08.2012 - 01.2013
Mobile Technology Support Branch
House Of Raeford Farms
06.2008 - 08.2013
High School Diploma -
Baltimore Learning Center
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