CHARLENE BROWN
Baltimore
Summary
I possess extensive experience in customer service, production, leadership, and critical thinking. I am dedicated to providing exceptional service and enhancing operational efficiency. I have a proven track record of leading teams to achieve success and effectively resolving challenges under pressure. I am eager to contribute positively in a dynamic work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Flagger/ Warehouse Worker
People Ready Temp Service
Baltimore
01.2015 - Current
- Utilized stop and slow paddles for effective traffic control.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accidents and injuries.
- Utilized radio communication systems effectively when communicating with other flaggers or supervisors.
Energy Consultant
Major Energy Services
Baltimore
08.2014 - 09.2015
- Coordinates with team members to achieve daily consulting goals.
- Responsible for creating and itemizing contracts for current sales.
- Verifies customer accounts with management.
- Represents PTM by promoting energy products locally through door-to-door sales at various locations.
- Arranges interviews with potential clients.
- Provides local promotion through flyers and other avenues.
Inventory Associate
RGIS
Goldsboro
01.2013 - 01.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
- Maintained a clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Proficient with the RGIS handheld computer and other inventory equipment.
- Achieved average per hour (APH) counting goals while ensuring accuracy and integrity of the data collected in all inventories worked.
- Adhered to all company policies and procedures.
- Worked assigned shifts and adhered to a flexible schedule with varying hours to include working an extreme schedule, resulting in long hours occasionally.
Meat Production/Cutter
Butterball Turkey Inc.
Mt Olive
01.2008 - 01.2012
- Sharpened and changed blades per set schedule to prevent quality decay.
- Assisted with shipping and receiving to maintain an efficient flow of materials and finished goods.
- Fabricated large and small parts per drawing and assembled parts as required.
- Kept work areas organized, clean, and free of safety hazards.
- Operated cutting machinery to process turkey products efficiently.
Meat Processor
House of Raeford
Rose Hill
04.2006 - 01.2008
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Communicated with production team members about quality issues.
- Responsible for maintaining Personal Protective Equipment (PPE).
- Responsible for quality checks on the meat products to include: temperature, packaging, bruises, excess, and safety.
- Helped to verify and unload meat deliveries from trucks.
- Managed the maintenance, stocking, and rotation of products in the meat display cases.
Education
GED -
Baltimore Learning Center
Baltimore, MDSkills
- Traffic flow monitoring
- Merchandising expertise
- Customer service
- Self-Motivated
- Problem-Solving
- Good Telephone Etiquette
- Service Consultant Assistance
- Business Consultant
Certification
Flagger License, 11/2023, 11/2027
Timeline
Flagger/ Warehouse Worker
People Ready Temp Service
01.2015 - Current
Energy Consultant
Major Energy Services
08.2014 - 09.2015
Inventory Associate
RGIS
01.2013 - 01.2014
Meat Production/Cutter
Butterball Turkey Inc.
01.2008 - 01.2012
Meat Processor
House of Raeford
04.2006 - 01.2008
GED -
Baltimore Learning Center