Microsoft
Charlene Butzu
Maricopa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Performance Enhancement Facilitator/Chat Support Representative
CTME LLC
Maricopa, AZ
02.2017 - Current
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Delivered high-quality training sessions, ensuring participants thoroughly understood the subject matter.
- Contributed to improved team performance by facilitating communication, collaboration, problem-solving workshops, and one-on-one meetings.
Medical Assistant
Sun Lakes Family Physicians
Sun Lakes, AZ
07.2021 - 10.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Phoenix OBGYN
Phoenix, AZ
10.2003 - 07.2010
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Education
GED -
Brookline College - Phoenix
Phoenix, AZAssociate of Applied Science - Nursing
Central Arizona College
Maricopa05.2027
Certificate - Medical Assisting
Brookline College - Phoenix
Phoenix, AZ10.2003
Skills
Consensus Building
Strategic Planning
Remote Office Availability
Excellent Communication
Computer Skills
Contract Management
Microsoft Office
Teamwork and Collaboration
Attention to Detail
Business Administration
Professional ethics understanding
Meeting facilitation
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
E-Clinical
Interests
Traveling the Globe and helping people in need
Timeline
Medical Assistant
Sun Lakes Family Physicians
07.2021 - 10.2022
Performance Enhancement Facilitator/Chat Support Representative
CTME LLC
02.2017 - Current
Medical Assistant
Phoenix OBGYN
10.2003 - 07.2010
GED -
Brookline College - Phoenix
Associate of Applied Science - Nursing
Central Arizona College
Certificate - Medical Assisting
Brookline College - Phoenix