Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charlene Chaneco

Fort Lee,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and eager to contribute to a dynamic team and support organizational goals. I’m interested in opportunities to manage and help people, and accelerating the growth of companies that strive to make the world a better place.

Overview

12
12
years of professional experience

Work History

Revenue Cycle Operation Specialist

Pharmscipt Pharmacy
Somerset, NJ
01.2018 - 01.2020
  • Oversee, support and communicate a variety of billing activities that are critical to the management and supply of medication to the long term care facilities, hospital and home care we support.
  • Created detailed reports summarizing departmental activities, outlining successes and failures.
  • Ensured that all safety protocols were followed in accordance with company policies.
  • Facilitated communication between departments to ensure seamless integration of operations across business units.
  • Provided technical support to internal teams, resolving complex operational issues quickly and efficiently.
  • Analyzed customer feedback data to identify opportunities for process optimization.

Pharmacy Technician

Walgreens
Bergenfield, NJ
01.2014 - 01.2015
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Received payment from customers and processed credit card transactions when necessary.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Administrative Assistant

Amerifyx Corporation
New York, NY
01.2012 - 01.2015
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed database systems containing customer contact information.

Private Academic Tutor

Samantha Haywood
New York, NY
01.2011 - 01.2015
  • Assisted students with organizational skills, study habits, and time management techniques.
  • Encouraged positive behavior among students while maintaining a safe learning environment.
  • Gave feedback to motivate students to reach their maximum potential in academics.
  • Conducted regular assessments to track progress and identify areas for improvement.
  • Collaborated with parents to discuss student progress and suggest additional resources or activities.
  • Researched new teaching methods and educational materials to enhance lessons.
  • Designed comfortable tutoring environment conducive to learning.

Sales Representative

Group Four Design Studio
New York, NY
01.2011 - 10.2012
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, product demonstrations and trade shows.

Internship Student

Tawil Associates
New York, NY
01.2012 - 01.2012
  • Worked well in team environment as well as independently.
  • Shadowed staff and learned advanced work.
  • Implemented strategies to take advantage of new opportunities.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Developed mood boards to capture concepts and colors used in designs.
  • Performed quality control checks on finished products before shipment.
  • Created lookbooks featuring new collections for use in marketing materials.
  • Organized fashion showroom to ensure efficient access to sample garments.
  • Assisted with the selection and purchase of fabric, trims, and notions for upcoming collections.

Assistant Teacher

Sweet Pea Day Care Center
Bergenfield, NJ
01.2008 - 01.2009
  • Helped maintain a safe and orderly learning environment.
  • Supervised small group activities.
  • Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Collaborated with other staff members to develop strategies for improving student performance.
  • Provided individualized instruction to students who needed additional assistance.
  • Provided one-on-one help to struggling students during study hall sessions.
  • Encouraged positive behavior with rewards and incentives.

Education

Pharmacy Technician -

Flushing
01.2014

Fashion Design -

Fashion Institute of Technology
New York, NY
01.2012

High School Diploma -

St Paul University
01.2005

Associate of Science - Surgical Technology

Bergen Community College
Paramus, NJ

Skills

  • Interpersonal Communication
  • Analytical Thinking
  • Continuous Improvement
  • Professional Demeanor
  • Conducive to learning
  • Skilled in planning
  • Customer service focus
  • Detail-Oriented
  • Prioritization and Organization
  • Ability to act and operate independently
  • Accomplish goals and objective
  • Problem-solving aptitude
  • Operational Efficiency

Languages

Fluent in Tagalog/ Filipino
Native/ Bilingual

Timeline

Revenue Cycle Operation Specialist

Pharmscipt Pharmacy
01.2018 - 01.2020

Pharmacy Technician

Walgreens
01.2014 - 01.2015

Administrative Assistant

Amerifyx Corporation
01.2012 - 01.2015

Internship Student

Tawil Associates
01.2012 - 01.2012

Private Academic Tutor

Samantha Haywood
01.2011 - 01.2015

Sales Representative

Group Four Design Studio
01.2011 - 10.2012

Assistant Teacher

Sweet Pea Day Care Center
01.2008 - 01.2009

Pharmacy Technician -

Flushing

Fashion Design -

Fashion Institute of Technology

High School Diploma -

St Paul University

Associate of Science - Surgical Technology

Bergen Community College
Charlene Chaneco