Charlene Charlie Hughes
Kennewick,Washington
Overview
12
12
years of professional experience
Work History
Customer Service Associate - Wealth Management
Morgan Stanley
Kennewick, Washington
06.2024 - 01.2025
- Assist Financial Advisors with support tasks in money movement, new accounts and numerous document support
Insurance Producer
State Farm Insurance
Pasco, Washington
12.2022 - 02.2024
- Educate clients on the best policy fit, finalizing service tasks, fielding phone calls
- Sale of State Farm products with utmost ethical guidance
- Listen and solve issues that arise for clients such as claims and thoroughly explain policy changes
Office Manager
Mueller's Greenlee Funeral Home
Pasco, Washington
10.2019 - 12.2022
- Assist Funeral Directors with the deceased and their families
- Receive and comfort grieving families
- Coordinate with third parties, execute permits, contracts, and other legal documents in accordance with Federal and State laws
- Maintained historical records, and community archives
- Light bookkeeping, accounts receivable
- Conceptualized and set up services to honor deceased loved ones
- One of my accomplishments was clearing outstanding accounts that carried balances as far back as 2013 to bring current
Customer Service and Office Manager
The Hunny-Do Crew
Richland, Washington
07.2019 - 09.2020
- Coordinated and scheduled, two divisions, construction and cleaning crews
- Assemble estimates, bookkeeping, document control, procurement of specialized equipment and materials for specific jobs
Front End Manager
Yoke's Fresh Market
Pasco / Kennewick, Washington
09.2012 - 07.2020
- Supervised and trained all front end personnel in safety and in specific job requirements of each position and scheduling
- Night Crew Manager - Generated Grocery department order and proper distribution of freight for the Kennewick store
- Acting Seafood Department Manager - Directed preparation of ready to cook meals and Seafood displays and sales
- Tracked sales, ordering and inventory of ready meals and seafood
- Implemented training of personnel in customer service and safe food handling
Timeline
Customer Service Associate - Wealth Management
Morgan Stanley
06.2024 - 01.2025
Insurance Producer
State Farm Insurance
12.2022 - 02.2024
Office Manager
Mueller's Greenlee Funeral Home
10.2019 - 12.2022
Customer Service and Office Manager
The Hunny-Do Crew
07.2019 - 09.2020
Front End Manager
Yoke's Fresh Market
09.2012 - 07.2020
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