Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Cochrame

Camden,NJ

Summary

Reliable Team Lead, diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. . Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.

Overview

8
8
years of professional experience

Work History

Team Leader

Burlington Coat Factory Distribution Center
Edgewater Park, NJ
04.2021 - Current
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Shipping and Receiving Clerk

Burlington Coat Factory Distribution Center
Edgewater Park, NJ
06.2019 - 08.2021
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Obtained required documentation to process shipments and support movement.
  • Prepared documentation to track and report on damaged or missing items.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Monitored merchandise received and shipped from facility in computer system.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.

Researcher

Burlington Coat Factory Distribution Center
Edgewater Park, NJ
06.2016 - 08.2019
  • Provided suggestions for improvements to products and services based on data analysis and measurable results.
  • Created databases for tracking research activities and results.
  • Finding solutions for various warehouse issues
  • Maintaining inventories, and analyzing feedback from customers
  • Shrink and Inventory control

Education

High School Diploma -

Cheraw High School
Cheraw, SC
05-2004

Skills

  • Inspection and Quality Control
  • Interpersonal Skills
  • Records Management
  • Microsoft Office Suite
  • Inventory Management
  • Warehousing Operations
  • Shipping and receiving
  • Safety Procedures
  • Shipment Tracking
  • Punctual and Reliable
  • Attention to Detail
  • Effective Communication
  • Teamwork and Cooperation

Timeline

Team Leader

Burlington Coat Factory Distribution Center
04.2021 - Current

Shipping and Receiving Clerk

Burlington Coat Factory Distribution Center
06.2019 - 08.2021

Researcher

Burlington Coat Factory Distribution Center
06.2016 - 08.2019

High School Diploma -

Cheraw High School
Charlene Cochrame