Charlene Condell-Harley
Prescott Valley,AZ
Summary
Friendly Breakfast Attendent with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Looking for something new and challenging!
Overview
41
41
years of professional experience
Work History
Breakfast Attendant
Spring Hill Resort
2021.10 - Current
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
- Also worked as House Keeping in the beginning
Alz Care & Cancer Home Care
Self-employeed
2005.11 - 2023.11
- Implemented safety measures to minimize risk of accidents or incidents within the personal care home environment.
- Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings without compromising quality of care.
- Collaborated with outside agencies such as mental health providers or medical specialists to ensure comprehensive support services were available to residents as needed.
- Streamlined communication channels among departments within the organization, facilitating more efficient coordination of resident services.
- Facilitated regular family updates on the status of their loved one''s well-being via phone calls or written reports.
- Continuously monitored resident care plans and made adjustments as needed based on changing needs or preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Owner/Operator
Private Residence & Construction Cleaning
1999.07 - 2004.09
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Dental Assistant
Dr. Albert Dempsey
1982.11 - 1998.04
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Implemented educational programs within the practice that emphasized preventative care strategies for patients.
Education
Dental Assisiting - Dental Assisting & Radiation
Apollo Collage
Phoenix, AZ11.1982
Skills
- Sanitation Practices
- Stock replenishment
- Guest Assistance
- Allergy awareness
- Greeting guests
- Buffet maintenance
- Food restocking
- Food Preparation
- Guest Relations
- Efficient multitasking
- Food Safety
- Table Bussing
- Cleanliness standards
- Customer Service
- Safe Food Handling
- Quality Control
- Supply Restocking
- Cleaning
- Safety awareness
- Problem-solving abilities
- Kitchen Operations
- Teamwork and Collaboration
- Reliability
- Time Management
- Professional Demeanor
- Decision-Making
- Complaint Handling
- Effective Communication
- Flexible Schedule
- Attention to Detail
- Active Listening
- Timely food delivery
- Task Prioritization
- Self Motivation
- Professionalism
Timeline
Breakfast Attendant
Spring Hill Resort
2021.10 - Current
Alz Care & Cancer Home Care
Self-employeed
2005.11 - 2023.11
Owner/Operator
Private Residence & Construction Cleaning
1999.07 - 2004.09
Dental Assistant
Dr. Albert Dempsey
1982.11 - 1998.04
Dental Assisiting - Dental Assisting & Radiation
Apollo Collage
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