Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene David-Sebro

Orlando,Florida

Summary

Efficient administrative professional offering [15] years of commendable performance in Unit Secretary roles. Aiming to utilize strong knowledge of nursing unit operations and a skill for building patient rapport to contribute value to a dynamic healthcare team.

Overview

24
24
years of professional experience

Work History

Unit Secretary

Dr. P. Phillips Hospital
Orlando, FL
05.2012 - Current
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Monitored inventory levels and advised management of need for replenishment.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Processed lab paperwork and requests according to physicians’ orders.
  • Managed incoming calls and directed to appropriate department.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees, including copying, faxing and file management.

Time-Keeping Specialist

Dr. P. Phillips Hospital
Orlando, FL
05.2012 - 09.2012

Reported to Nursing Administration.

Maintain hourly electronic time-cards for all team members in the hospital.

Distributed weekly over-time reports to Nursing Operations Managers for all inpatient units.

Maintain Daily Staffing Sheets of all inpatient units for the Patient Care Administrators.

Enter staffing changes into Kronos time-keeping system for all inpatient units.

Track and manage paycheck corrections for all team members.

Complete payroll for all team members by corporation deadline.

Department Secretary

Dr. P. Phillips Hospital
Orlando, FL
09.2010 - 11.2010
  • Managed reception area, including greeting and directing visitors, answering telephone calls and receiving packages.
  • Completed accounting functions such as payroll and expense tracking.
  • Prepared and proofread documentation, spreadsheets and presentations for department use.
  • Received, sorted and distributed correspondence to staff members.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Answered telephone inquiries from clients, vendors and the public.
  • Made travel arrangements for management and executive staff.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Helped distribute employee notices and mail around the office.
  • Organized all new hire, security and temporary paperwork.
  • Drafted biweekly time sheets for 4 executives and employees.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.

Unit Secretary

Dr. P. Phillips Hospital
Orlando, FL
02.2004 - 08.2006
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Facilitated lab orders and medication administration.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Monitored inventory levels and advised management of need for replenishment.
  • Processed lab paperwork and requests according to physicians’ orders.
  • Transcribed doctors’ medication orders, lab test requests and care plans.
  • Managed incoming calls and directed to appropriate department.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from clients, vendors and the public.
  • Provided clerical support to company employees, including copying, faxing and file management.

Unit Secretary

Dr. P. Phillips Hospital
Orlando, FL
09.2002 - 08.2006
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Drafted unit correspondence, including memos, emails and department updates.
  • Facilitated lab orders and medication administration.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Monitored inventory levels and advised management of need for replenishment.
  • Processed lab paperwork and requests according to physicians’ orders.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Transcribed doctors’ medication orders, lab test requests and care plans.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from clients, vendors and the public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.

Certified Nursing Assistant

Mercy Hospital
Miami, FL
12.1995 - 08.2002
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Provided pre- and post-operative care.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
  • Answered patient calls for care and feeding.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Documents objective data and routine aspects of patient care.

Education

Bachelor of Arts - Health Services Adminstration

Keiser University
Orlando, FL
2018

Associate of Arts - Health Services Administration

Keiser University
Orlando, FL
2017

Skills

  • Excellent communication skills
  • Professional phone etiquette
  • Accurate and detailed
  • Flexible
  • Articulate and well-spoken
  • Works well under pressure
  • Customer service-oriented
  • Excellent planner and coordinator
  • HIPAA compliance
  • Payroll
  • Pleasant demeanor
  • Advanced clerical knowledge
  • Critical thinker
  • Database management
  • 50-75 WPM typing speed
  • Human resource laws knowledge
  • Administrative support specialist
  • Filing and data archiving

Timeline

Unit Secretary

Dr. P. Phillips Hospital
05.2012 - Current

Time-Keeping Specialist

Dr. P. Phillips Hospital
05.2012 - 09.2012

Department Secretary

Dr. P. Phillips Hospital
09.2010 - 11.2010

Unit Secretary

Dr. P. Phillips Hospital
02.2004 - 08.2006

Unit Secretary

Dr. P. Phillips Hospital
09.2002 - 08.2006

Certified Nursing Assistant

Mercy Hospital
12.1995 - 08.2002

Bachelor of Arts - Health Services Adminstration

Keiser University

Associate of Arts - Health Services Administration

Keiser University
Charlene David-Sebro