Charlene Divoky

In service to AmeriCorps/EpilepsyNewEngland, Completed the Center for Disease Control Training for Community Health Workers. Received Certificate of Completion.

• Collaborated with interdisciplinary teams to develop integrated approaches to patient care that optimized outcomes and streamlined processes.
• Evaluated client progress regularly to adjust health action plans as needed, promoting long-term success in managing their conditions.
• Established strong relationships with local healthcare providers to streamline referral processes and enhance the continuity of care for clients.
• Promoted patient autonomy by empowering them with knowledge and resources to make informed decisions about their healthcare.
• Assisted clients in understanding complex medical terminology and test results, enabling them to make informed decisions about their care.
• Increased client trust through consistent support, advocacy, and proactive problem-solving during their healthcare journey.
• Coordinated with medical professionals to ensure timely access to appropriate care for patients in need of specialized services.
• Educated patients on their rights within the healthcare system, empowering them to take control of their treatment and advocate for themselves when necessary.
• Engaged clients in health-related activities to enhance overall well-being.
• Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.

• Upheld strict ethical standards when making decisions, ensuring that children''s best interests remained the primary focus at all times.
• Negotiated effectively on behalf of children during mediation sessions, working towards mutually beneficial resolutions whenever possible.
• Improved case outcomes by conducting thorough investigations and presenting comprehensive reports to the court.
• Assisted in the development of new policies and procedures by providing valuable insights based on firsthand experience with cases.
• Increased understanding of legal proceedings among parents/guardians through clear explanations and guidance throughout the process.
• Helped clients navigate social services system and access needed resources.
• Kept case files updated, accurate and aligned with requirements.
• Collaborated with professionals from various disciplines to develop comprehensive recommendations for each child''s wellbeing.
• Participated in ongoing professional development opportunities to stay informed about current trends and best practices in child advocacy.
• Effectively advocated for children''s best interests, resulting in positive changes in their home environments.
• Promoted child safety by identifying potential risks and recommending appropriate interventions or placements.
• Supported children during courtroom appearances by providing emotional reassurance and helping them understand the purpose of their testimony.

acilities with fProvided assistance and life skills coaching for a young woman with intellectual disabilities. This included activities such as accompanying her to the library, equine therapy, library activities, baking simple recipes, shopping and other life skills.

• Handled guest special requests or complaints discretion and professionalism, working towards a speedy resolution that maintained positive relationships with valued clientele.
• Provided area wide information on museums, areas and activities of interest and researched other information as requested by guests.
• Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
• Provided valuable feedback on guest preferences or trends observed during daily interactions, helping inform future marketing or service improvement initiatives.
• Coordinated with housekeeping staff to ensure timely room availability for guests, resulting in higher occupancy rates.

• Responsible for Managing store inventory, appearance and any details relating to the overall experience of shopping at Vermont Flannel.
• Daily sales reports and banking
• Supervising other employees
• Provide sales reports to Store Owners
• Attend local business meetings relating to doing business in Woodstock, VT.

• As founder and CEO of Divoky & Associates, I was responsible for the initiation and growth of a successful Consulting Firm that specialized in Fund Raising and Management for National and International non profit organizations. The business closed when I semi-retired and moved to Vermont, where I offered my professional services to smaller groups needing assistance. Full details are available upon request.