Medical Records Specialist
Virginia Urology
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Managed electronic medical records for Number patients.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Responded to patient inquiries to provide information and details of medical records.
- Processed and tracked requests for medical records from external organizations.
