Charlene Duran
Chickamauga,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding position. Ready to help team achieve company goals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
9
9
years of professional experience
Work History
Dasher
DoorDash
03.2023 - Current
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Delivered orders to customers to drive full satisfaction.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Assembly Line Operator/Insulation/Control Panels
Roper Corporation
04.2022 - Current
- Assembled components with minimal supervision, exceeding expected project milestones.
- Continuously checked products for quality assurance according to strict guidelines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Followed outlined specifications to implement assembly plans.
Personal Shopper/Overnight Stocker
Walmart
03.2020 - 03.2022
- Contributed to team objectives in fast-paced environment.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Unloaded arriving product stock and moved to store display areas.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
Lead Floral Designer
Monteagle Florist
07.2018 - 02.2020
- Prepared potted plants and bouquets based on customer requirements.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Imparted knowledge on plants and flowers to customers.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Front Office Associate/Designer
Ensign The Florist
04.2017 - 04.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Provided clerical support, addressing routine, and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Processed payments and documented account changes for financial accuracy and transparency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Floral Designer
Chattanooga Florist Inc
09.2015 - 01.2016
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Prepared potted plants and bouquets based on customer requirements.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Imparted knowledge on plants and flowers to customers.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Current Student - Pharmacy Technician
Penn Foster Career School
Scranton, PACertificate - Medical Billing And Coding
Penn Foster Career School
Scranton, PA09.2022
Diploma -
Red Bank High School
Chattanooga, TN05.1987
Skills
- Creative Solutions
- Order Placement
- Customer Orders
- Client Consultations
- Project Requirements
- Seasonal Displays
- Cash Register Operations
- Design Specifications
- Store Merchandising
- Office Support
- Special Occasion Decorative Pieces
- Closing Procedures
- Flower Storage
- Daily Cash Management
- Transport and Delivery
- POS Software
- Artistic Flower Arranging
- Client Support
- Floral and Plant Knowledge
- Stock Rotation
- Arrangement Design
- Water Plants
- Serve Clients
- Manage Deliveries
- Maintaining Clean Work Areas
- Hand and Power Tools
- Production Line
- Product Assembly
Timeline
Dasher
DoorDash
03.2023 - Current
Assembly Line Operator/Insulation/Control Panels
Roper Corporation
04.2022 - Current
Personal Shopper/Overnight Stocker
Walmart
03.2020 - 03.2022
Lead Floral Designer
Monteagle Florist
07.2018 - 02.2020
Front Office Associate/Designer
Ensign The Florist
04.2017 - 04.2018
Floral Designer
Chattanooga Florist Inc
09.2015 - 01.2016
Current Student - Pharmacy Technician
Penn Foster Career School
Certificate - Medical Billing And Coding
Penn Foster Career School
Diploma -
Red Bank High School
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