Summary
Overview
Work History
Education
Skills
Certification
Languages
DISCLOSURE AND CONSENT TO ELECTRONIC RECEIPT OF COMMUNICATIONS AND ELECTRONIC SIGNATURES (ESIGN ACT CONSENT)
Timeline

Charlene Fields

Certified nursing assistant
Petersburg,VA

Summary

Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.

Overview

16
16

Certified nurse assistant

Work History

Certified Nursing Assistant

Wonder City Health Care Center and Rehabilitation
Petersburg, VA
03.2026 - Current

I been a cna for 16 years I love taking care people

  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Supported nursing staff in monitoring vital signs and reporting changes in patient conditions.
  • Documented patient information accurately in electronic health records for effective communication.
  • Maintained a clean and organized work area within the facility that adhered to all health and safety regulations set forth by state guidelines.
  • Contributed to a positive and supportive work environment by collaborating effectively with colleagues to provide seamless care transitions between shifts.

Education

High School Diploma -

Petersburg High School , Petersburg, VA

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Compassionate
  • Feeding assistance

Certification

  • CNA - Certified Nurse Assistant

Languages

English

DISCLOSURE AND CONSENT TO ELECTRONIC RECEIPT OF COMMUNICATIONS AND ELECTRONIC SIGNATURES (ESIGN ACT CONSENT)

  • This ESIGN Act Consent (this "Consent") is provided by Upgrade, Inc., including its subsidiaries (DBAs include Universal Credit and the names at www.upgrade.com/dba, collectively, "Upgrade"), and, as applicable, its financial institution partners (https://www.upgrade.com/bank-partners/; https://www.upgrade.com/flex-pay/lenders/) ("Partners"). The terms "we," "us," or "our" refer to Upgrade and Partners.
  • You understand that in order to request, apply for, obtain, and/or receive any other services relating to one or more financial product(s) and engage in related transactions through us or our service providers, and to view and retain a copy of the related notices, disclosures, agreements, authorizations, acknowledgements, terms and conditions, statements, receipts and other documents and records (collectively, “Communications”), or sign or submit any Communications to us at our request, during the course of our relationship with you, you must consent to receive Communications electronically and provide your signature electronically.
  • Please read this Consent carefully and thoroughly. By accepting this Consent, you affirmatively consent to the use of electronic Communications, electronic records and electronic signatures when transacting business with us.
  • 1. SCOPE OF YOUR CONSENT.
  • Your consent applies to Communications related to all accounts, products, or services we offer, provide or make available to you, or that you apply for, own, use, administer or access through us, either now or in the future (the “Products”). Your consent includes, but is not limited to, Communications related to:
  • Applying for, opening, or otherwise obtaining a Product.
  • Servicing, maintaining, using, operating, or closing a Product.
  • Performing transactions or obtaining information in connection with a Product.
  • The scope of Communications we will provide to you electronically includes Communications we are required by law to provide “in writing,” including legally required disclosures.
  • 2. YOUR CONSENT TO USE ELECTRONIC RECORDS AND SIGNATURES.
  • In our sole discretion, the Communications we provide to you, or that you sign or agree to at our request, may be in electronic form (“Electronic Records”). We may also use electronic signatures and obtain them from you as part of our transactions with you.
  • Electronic Records may be delivered to you in a variety of ways. In some cases, Electronic Records may be delivered via e-mail, through your Upgrade online dashboard available by logging in at www.upgrade.com, www.boostmoney.com, or otherwise through the Upgrade or Boost Money online platform. You should print or download a copy of any electronic Communications for your records, including this Consent.
  • We may always, in our sole discretion, provide you with any Communication in writing or send it to you via U.S. mail or other means of delivery, even if you have chosen to receive it electronically. We may require any information you provide to us, or any document you sign, to be delivered to us in writing.
  • 3. GETTING PAPER COPIES.
  • You may request from us a paper copy of any Communication that we have provided or made available to you electronically without charge.
  • To request paper copies, you must send an e-mail to paperloandocs@upgrade.com with the subject line “Paper Document Request” and in the body of the e-mail you must state (i) your e-mail address, full name, US Postal address, and telephone number and (ii) which Product(s) your request concerns (e.g., Personal Loan, Auto Refinance Loan, Upgrade Card, Rewards Checking Account, Savings Account, Home Improvement Loan, Retail Installment Sales Contract, etc.). Please also specify (in the body of the e-mail) which Communication you are requesting in paper copy.
  • Alternatively, if you would like a paper copy of all account documents as are available in your Upgrade online dashboard, please request "All Account Documents" in paper copy. Requesting paper copies, as specified above, does not remove your previously provided consent to receive electronic Communications. To withdraw your consent to receive any future Communications in electronic format, please follow the instructions below under "Withdrawing Your Consent".
  • 4. WITHDRAWING YOUR CONSENT.
  • You may withdraw your consent to receive Communications electronically by following the instructions below. Note that for certain Products, withdrawing your consent may result in termination of your participation in such Products or your application for such Products as described below.
  • Personal Loan, Cash Advance Personal Loan, Flex Pay, Auto Refinance Loan, or Home Improvement Loan Product: If you have a pending loan request or application in process with us, or a loan that has been approved and is in the process of funding, withdrawing your consent will respectively terminate your loan request or application, or result in the cancellation of any funds in process of disbursement (except where prohibited by law). After your loan has been originated and funded, you may withdraw your consent to receive any future Communications in electronic format. Withdrawing your consent does not apply to origination disclosures that were previously provided to you (electronically) prior to your loan funding (or at the time of funding). Withdrawing your consent may slow the speed at which we can deliver services to you. For any cash advance personal loans, including BoostCash advances, withdrawal of your Consent will make you ineligible for future loans.
  • Upgrade Card with Personal Credit Line Product: If you have a pending Upgrade Card request or application in process with us, withdrawing your consent will terminate your Upgrade Card request or application (except where prohibited by law). If you withdraw your consent after your Upgrade Card has been approved, we will close your Upgrade Card account in accordance with the terms of your Cardholder Agreement and terminate your Personal Credit Line Agreement. You will remain responsible for all obligations under the Personal Credit Line Agreement prior to closure and any Draws (as defined in your Personal Credit Line Agreement) outstanding at the time of termination plus applicable interest and charges will remain in full force and effect until paid in full, regardless of the termination of the Personal Credit Line Agreement. Withdrawing your consent does not apply to Communications that were previously provided to you (electronically) prior to such withdrawal.
  • Deposits Account Products: If you have a pending deposit (checking or savings) account request or application in process with us, withdrawing your consent will terminate your account request or application (except where prohibited by law). If you withdraw your consent after your account has been opened, we will close your account and any funds remaining in your account will be returned to you in accordance with the terms of the applicable Deposit Account Agreement, as applicable. Withdrawing your consent does not apply to Communications that were previously provided to you (electronically) prior to such withdrawal.
  • Retail Installment Sales Contract: You may withdraw your consent to receive any future Communications in electronic format. Withdrawing your consent does not apply to origination disclosures that were previously electronically provided to you in connection with the execution of your Retail Installment Sales Contract (if any) or any electronic Communications that were previously provided to you prior to such withdrawal. Withdrawing your consent may slow the speed at which we can deliver services to you.
  • How to withdraw your consent: You may withdraw your consent to receive future Communications electronically by sending an e-mail to withdrawconsent@upgrade.com with the subject line of "Withdraw Electronic Consent" and in the body of the e-mail, state (i) your full name, US Postal Address, e-mail address, and telephone number and (ii) which Product(s) your request concerns (e.g., Personal Loan, Cash Advance Personal Loan, Flex Pay, Auto Refinance Loan, Upgrade Card, Checking Account, Savings Account, Home Improvement Loan, Retail Installment Sales Contract, etc.). If you have multiple products of the same category, you must indicate if you are opting out for specific products, or we may apply your request broadly to multiple products of the same category.
  • Your withdrawal of consent will be effective only after we have had a reasonable period of time to process your request.
  • 5. CHANGE IN YOUR E-MAIL ADDRESS OR OTHER CONTACT INFORMATION.
  • To ensure you receive all Communications in a timely manner, you agree to promptly notify us of any change in your e-mail address, home mailing address and other contact information. To let us know of a change in your contact information, within your Upgrade online dashboard, go to "Profile & Settings – Manage Profile". You may also call our Member Support team at (844) 319-3909. Until you notify us of a change in your e-mail address, any Communications delivered to your e-mail address in our records will be deemed to have been delivered to you.
  • At our discretion, we may treat your failure to provide us with a valid e-mail address or the malfunction of a previously valid e-mail address as a withdrawal of your consent to receive electronic documents.
  • 6. ACCESS/SOFTWARE REQUIREMENT
  • In order to access and retain electronic Communications, you must have (1) a valid email address and phone number; (2) a computer or other mobile device (such as tablet or smartphone); (3) a connection to the Internet; (4) the latest, current version of Chrome, Safari, Firefox, or Microsoft Edge web browser; and (5) a printer to print records, or electronic storage to retain records in electronic form.
  • Additional Mobile Technology Requirements. If you are accessing the Upgrade online platform and the Communications electronically via a mobile device (such as a smartphone, tablet, and the like), in addition to the above requirements, you need to have the most recent versions of Apple Safari or Google Chrome on iOS or Google Chrome for Android OS and software on your mobile device that allows you to print and save the Communications presented to you. These applications can be found for most mobile devices in the device's respective "app store". If you do not have these capabilities on your mobile device, please access the Upgrade online platform through a device that provides these capabilities.
  • Telephone Communications and Consent. If you access the Upgrade online platform and the Communications via a mobile device or provide us with a telephone number that is a mobile phone number, by accessing through or providing your mobile phone number, you consent to receipt of information calls and text messages made by Upgrade, its Partners, or any of their service providers to provide services to you related to your application for or use of our Products. You agree we may use automatic dialing systems and prerecorded calls to this number and any number you provide to us. Your mobile provider may charge message and data rates apply.
  • 7. FEDERAL LAW.
  • All Communications we provide to you in either electronic or paper format will be considered "in writing". You should print or download for your records a copy of this Consent and any other Communications. You agree and we both intend the federal Electronic Signatures in Global and National Commerce Act to apply to (i) this Consent and (ii) our ability to conduct business with you by electronic means.
  • 8. TERMINATION/CHANGES.
  • We reserve the right, in our sole discretion, to discontinue the provision of electronic Communications at any time or to terminate or change the terms and conditions upon which electronic Communications are provided. We will provide you with notice of any such termination or change as required by law.
  • 9. ACKNOWLEDGING YOUR ACCESS AND CONSENT TO RECEIVE MATERIALS ELECTRONICALLY AND TO CONDUCT BUSINESS ELECTRONICALLY.
  • By accepting this Consent, you are consenting to the use of electronic Communications, electronic records and electronic signatures in connection with your relationship with us, and also confirming: (i) your ability to access and read, and also print or save, this Consent and the Communications or any related documents and communications; (ii) you have provided a valid e-mail address at which we can send electronic Communications to you; (iii) you have access to software and hardware that satisfies the above requirements to receive and review electronic records and Communications; (iv) you agree to the terms and conditions of this Consent including the telephone consent above; and (vi) by clicking the box referencing this Consent, you affix your electronic signature to this Consent.
  • CHARLENE FIELDS
  • Original Document hash: XLq4Dyub1lxYLg/ClslD75P6/wXXSx1d1gKlc9zCvus=

Timeline

Certified Nursing Assistant - Wonder City Health Care Center and Rehabilitation
03.2026 - Current
Petersburg High School - High School Diploma,
Charlene FieldsCertified nursing assistant