Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Charlene Hegarty

stylist
San Diego,CA

Summary

Dynamic Master Stylist and Business Owner at The Glam Garage, recognized for exceptional color formulation expertise and strong client relations. Proven ability to elevate customer satisfaction through personalized consultations and effective inventory management. Committed to ongoing education and implementing innovative techniques to achieve outstanding results in hair design.

Overview

16
years of professional experience
1
Certification

Work History

The Glam Garage
San Diego , CA

Master Stylist/Business Owner
11.2021 - Current

Job overview

  • Followed updated techniques to color and treat hair and produce consistent results.
  • Tracked inventory levels of all supplies used in the salon daily.
  • Created custom color formulas for individual clients based on their skin tones and desired look.
  • Attended continuing education classes to stay up-to-date on new trends and techniques.
  • Maintained professional appearance while adhering to dress code policies.
  • Updated and maintained customer information records and beauty services provided.
  • Greeted customers upon arrival in the salon with friendly customer service.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Documented client information in database system for tracking purposes.

Natalie Hubbard
San Diego , CA

Event Server
01.2020 - Current

Job overview

  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Stocked server areas with supplies before, during and after shifts.
  • Monitored inventory levels throughout an event period making sure there was enough stock available for service requirements.
  • Assisted in setting up banquet tables and chairs for events.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Learned customer needs and desires to suggest specific product options.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Smiled and greeted customers, performed suggestive selling and resolved issues promptly and courteously to maximize customer service.
  • Attended trade shows and conferences to stay abreast of industry trends.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Networked to build client base and promote products to new and existing clients.
  • Provided excellent customer service to increase client satisfaction.

Ashtons Hair Design
Port Orchard, WA

Stylist/Business Owner
02.2009 - Current

Job overview

  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Maintained cleanliness of salon by sweeping, mopping floors and sanitizing equipment.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Managed appointment bookings and provided confirmation calls to ensure customer satisfaction.
  • Operated cash registers to receive payments from patrons.
  • Responded to customer inquiries by phone, email, and in person.
  • Greeted customers in a friendly manner to create a welcoming atmosphere.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Conducted regular inventory checks of products to ensure adequate supply levels were maintained.
  • Followed safety protocols when handling chemicals, dyes and other materials used during treatments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Attended educational seminars and workshops to stay current on the latest developments in the field.
  • Assisted with retail sales of products related to beauty treatments.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
  • Discussed pricing options with customers prior to beginning treatment ensuring full understanding before proceeding.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.

Education

Clover Park Technical College
Lakewood, WA

Cosmetologist from Cosmotology
06-1996

Skills

  • Coloring techniques
  • Color formulation expertise
  • Customer consultation meetings
  • Inventory management
  • Safety protocols
  • Client relations

Certification

licensed Cosmotologist

References

References available upon request.

Timeline

Master Stylist/Business Owner

The Glam Garage
11.2021 - Current

Event Server

Natalie Hubbard
01.2020 - Current

Stylist/Business Owner

Ashtons Hair Design
02.2009 - Current

Clover Park Technical College

Cosmetologist from Cosmotology

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