Charlene Heyward
Summary
Results-driven Quality Control Technician with a proven track record at Magna Drive Automotive, specializing in continuous improvement and rigorous testing protocols. Adept at enhancing product quality through effective collaboration and documentation expertise, while fostering a culture of workplace safety and team engagement. Committed to reducing defects and optimizing processes.
Overview
12
12
years of professional experience
Work History
Quality Control Technician
Magna Drive Automotive
07.2023 - Current
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Assembly Line Leader
Bosh Rexroth
06.2020 - 07.2023
- Achieved on-time delivery of products by closely monitoring progress and adjusting workflows as needed.
- Increased product quality through rigorous inspection protocols and timely feedback to team members.
- Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
- Maintained accurate records of production statistics, utilizing data-driven insights for informed decisionmaking.
Quality Director Liaison
Trigo Group/FormalD
09.2017 - 03.2020
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Quality Technician
Drexalmier
03.2013 - 09.2017
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
Education
Woodmont High School
Piedmont, SC06-1989
Skills
- Workplace safety
- Continuous improvement
- Auditing techniques
- Test method validation
- Documentation expertise
- Testing protocols
- Lean manufacturing
- Measurement tools
- Calibration standards
Timeline
Quality Control Technician
Magna Drive Automotive
07.2023 - Current
Assembly Line Leader
Bosh Rexroth
06.2020 - 07.2023
Quality Director Liaison
Trigo Group/FormalD
09.2017 - 03.2020
Quality Technician
Drexalmier
03.2013 - 09.2017
Woodmont High School