Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Charlene Hyman

Hillside,NJ

Summary

Motivated customer service professional skilled in maintaining customer satisfaction and driving company success. Proven track record managing high-volume inbound calls and fostering strong customer relationships. Expertise in CRM systems, exceptional active listening, and multitasking abilities.

Overview

20
20
years of professional experience

Work History

Private Chef

Private Home
Hillside, NJ
02.2020 - 05.2024
  • Planned and prepared meals for private clients according to dietary requirements and preferences.
  • Ordered food supplies, ensuring freshness and quality of ingredients.
  • Managed kitchen staff in the preparation of daily meals.
  • Designed creative dishes to showcase culinary talents as requested by clients.
  • Adhered to health codes when preparing meals for clients, ensuring proper storage and sanitation practices were followed.
  • Conducted research on new cooking methods, ingredients, equipment, and recipes.
  • Ensured compliance with all local health department regulations regarding food handling procedures.
  • Stocked pantry with clients' favorite items.
  • Prepared meals for freezing by labeling and packaging each meal.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.

Customer Service Representative

7 Eleven Store
Newark, NJ
03.2017 - 02.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Private Caregiver

Partners In Care Inc.
Brooklyn, NY
04.2013 - 02.2016
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Transported clients to doctor appointments, grocery stores, and other necessary destinations.
  • Developed individualized care plans for each client based on their needs and preferences.

Customer Service Cashier

McDonald's
Brooklyn, NY
01.2009 - 08.2012
  • Operated cash registers to process payments for goods and services.
  • Greeted customers and provided friendly customer service.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.

Home Health Aide

Summit Home Health Care Inc.
Brooklyn, NY
03.2004 - 11.2008
  • Offered assistance in personal care tasks like bathing, dressing, grooming
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Assisted with personal care activities, such as bathing, dressing and grooming.

Education

High School Diploma -

ARDENNE
KINGSTON JAMAICA
06-2003

Skills

  • Sanitation Practices
  • Kitchen knife proficiency
  • Allergy awareness
  • Event Catering
  • Ingredient Sourcing
  • Culinary expertise
  • Menu Planning
  • Recipe Development

Affiliations

I am an organized,efficient hard working individual ,willing & ready to discover & accept new ideas

great listener & learner , able to communicate well with a group or on an individual level.

I am able to motivate and direct my talents & skills to meet expectations

References

References available upon request.

Timeline

Private Chef

Private Home
02.2020 - 05.2024

Customer Service Representative

7 Eleven Store
03.2017 - 02.2020

Private Caregiver

Partners In Care Inc.
04.2013 - 02.2016

Customer Service Cashier

McDonald's
01.2009 - 08.2012

Home Health Aide

Summit Home Health Care Inc.
03.2004 - 11.2008

High School Diploma -

ARDENNE

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Charlene Hyman