Charlene Inniss

Accomplished Behavioral Technician with a proven track record at Round Rock ISD, enhancing student well-being through tailored behavioral intervention plans and crisis management. Expert in Applied Behavior Analysis and fostering professional relationships, is significantly improved student engagement and behavior, demonstrating a commitment to excellence and effective communication. Patient Behavior Technician with years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.

• Updated and maintained company database to reflect current and accurate client records for accounts.
• Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
• Managed daily schedules.
• Scheduling - Communicated with clients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Assisted management with the training of new staff members.
• Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of employees.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Successfully resolved customer issues.
• Training - Responsible for training all new employees to ensure continued quality of customer service.

• RBT - Registered Behavior Technician
• CDL Training