With a proven track record at Secure Shredding/Midway Warehouse LLC, I excel in office management and customer service, demonstrating exceptional organizational skills and a commitment to confidentiality. My leadership significantly enhanced office efficiency and customer satisfaction, showcasing my ability to streamline operations and foster positive client relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Secure Shredding/Midway Warehouse LLC
05.2015 - 12.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence or in person.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Site Director
Boys and Girls Club of Denison
02.2020 - 05.2024
Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
Developed strategic plans for site growth, resulting in increased revenue and profitability.
Ran the bus runs from schools to the main site campus.
Provided engaging activities for kids from Kindergarten to High School.
Assisted children with homework.
Helped prepare and provided snacks for children.
Front Office Clerk
Sonas Medical Supply
10.2013 - 09.2014
Directed phone inquiries, answered customer questions, and scheduled appointments for patients with their doctors.
Assisted patients with getting scripts from their doctors for medical supplies.
Faxed scripts for patients to providers.
Contacted provider offices on patients behalf.
Provided excellent customer service over the phone.
Education
Administrative Medical Assistant
Grayson County College
Denison, TX
05-2010
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Billing
Scheduling and calendar management
Certification
Certified Notary of the Public.
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Fundraising Events
Advocacy Campaigns
Camping
I enjoy cooking for friends and family gatherings
Volunteering with youth sports programs as an assistant coach, score keeper, book recorder
Swimming
I enjoy helping others and giving back to the community
Document Destruction Associate at Trueshred, Secure Commercial Paper ShreddingDocument Destruction Associate at Trueshred, Secure Commercial Paper Shredding