Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlene Letsch

Rahway,NJ

Summary

Accomplished Clinical Specialist and Registered Nurse with a proven track record at Hackensack Meridian Health JFK University Medical Center, enhancing patient outcomes through effective communication and clinical judgment. Spearheaded award-winning sepsis program, significantly improving care standards. Recognized for interdisciplinary collaboration and excellence in quality improvement, demonstrating exceptional team collaboration and process implementation skills. Compassionate and driven professional with exceptional record, clinical skills and understanding of utilization review. Strong communicator with analytical and meticulous approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Specialist

Hackensack Meridian Health JFK Medical Center
01.2025 - Current
  • Collaborated closely with multidisciplinary healthcare teams to optimize patient care plans and ensure successful treatment outcomes.
  • Improved patient outcomes by developing and implementing comprehensive clinical education programs.
  • Conducted thorough assessments of clinical needs to provide tailored solutions for critical care department, resulting in better patient experiences.
  • Honored with 2025 HMH Quality Day Best Overall Oral Presentation for The Code Sepsis Symphony: A Harmonious Multidisciplinary Approach to Sepsis Care
  • Honored with 2025 HMH Quality Day Best Overall Poster Presentation for Revolutionizing Rapid Response: From Reactive to Proactive

Quality Improvement Specialist

Hackensack Meridian Health JFK Medical Center
07.2022 - Current
  • Coordinated award-winning sepsis program including implementation and evaluation of new processes.
  • Documented and reported issues with compliance, standards of care, and quality assurance requirements.
  • Developed quality improvement plans, policies and operational guidelines.
  • Applied knowledge of critical care nursing to make insightful observations of deviations and successes.
  • Implemented new policies and educated staff on changes.
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Devised and implemented clinical protocols to ensure high-quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine unit inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Honored with 2023 Mosaic Award for Interdisciplinary Collaboration
  • Honored with 2024 Quality Day Best Overall Project for Improving Sepsis Management and Outcomes
  • Honored with 2024 Quality Day Best In-Progress Project for Patient Outcomes for Improving Code Outcomes

Registered Nurse, Neurocritical Care, Surgical ICU

Hackensack Meridian Health JFK Medical Center
09.2015 - 07.2022
  • Orchestrated quality-driven, patient-centered care for the neurocritical care population.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment
    while managing rapidly changing conditions.
  • Trained new nurses in proper techniques, care standards, operational procedures, and
    safety protocols.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options,
    disease process, and management and lifestyle options.

Registered Nurse, Intermediate Care Unit

Hackensack Meridian Health JFK Medical Center
06.2014 - 09.2015
  • Provide high-quality, patient-centered care for populations requiring continuous cardiac
    monitoring and frequent cardiac assessments
  • Manage responsibilities of implementing and directing care by using the nursing process
    with emphasis on the needs of individual Telemetry patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Registered Nurse, Intermediate Care Unit

East Orange General Hospital
05.2013 - 05.2014
  • Provide high-quality, patient-centered care for populations requiring continuous cardiac
    monitoring and frequent cardiac assessments
  • DAISY Award Honoree for November 2013
  • Unit Representative for hospital-wide Wound Care Resource Team, Practice Improvement
    Committee, and Unit-Based Council

Nursing Unit Manager

Morris Hills Center
04.2012 - 05.2013
  • Provide both administrative leadership and clinical experience to assure that comprehensive care and treatment is rendered to patient population on a 76-bed long-term care unit, leading facility to deficiency-free Department of Health State Survey (May 2013).

Registered Nurse, Cardiac Transitional Care

Morris Hills Center
11.2011 - 04.2012
  • Utilize physical assessment skills and nursing principles to manage a range of post-acute and rehabilitation patients on a cardiac transitional care unit

Education

Associate of Science - Nursngi

Community College of Allegheny County
Pittsburgh, PA

Master of Science - Nursing

Chamberlain University College of Nursing
Addison, IL
12.2024

Bachelor of Science - Nursing

Chamberlain University College of Nursing
Addison, IL
02.2014

Skills

  • Clinical Judgment
  • Quality Improvement
  • Staff Development
  • Emergency Management
  • Process Implementation
  • Team Collaboration
  • Effective Communication
  • Regulatory Policies

Certification

  • Licensed Registered Nurse
  • CCRN
  • CPPS
  • BLS
  • ACLS
  • AACN Sepsis Micro-Credential

Timeline

Clinical Specialist

Hackensack Meridian Health JFK Medical Center
01.2025 - Current

Quality Improvement Specialist

Hackensack Meridian Health JFK Medical Center
07.2022 - Current

Registered Nurse, Neurocritical Care, Surgical ICU

Hackensack Meridian Health JFK Medical Center
09.2015 - 07.2022

Registered Nurse, Intermediate Care Unit

Hackensack Meridian Health JFK Medical Center
06.2014 - 09.2015

Registered Nurse, Intermediate Care Unit

East Orange General Hospital
05.2013 - 05.2014

Nursing Unit Manager

Morris Hills Center
04.2012 - 05.2013

Registered Nurse, Cardiac Transitional Care

Morris Hills Center
11.2011 - 04.2012

Associate of Science - Nursngi

Community College of Allegheny County

Master of Science - Nursing

Chamberlain University College of Nursing

Bachelor of Science - Nursing

Chamberlain University College of Nursing

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