Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlene Menezes

Swansea,MA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
03.2017 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Administered vaccinations safely and efficiently.

Education

GED -

Somerset High School
Somerset, MA

Skills

  • Proper labeling
  • Intravenous admixture preparation
  • Drug utilization review
  • Insurance reconciliation
  • Confidentiality and HIPAA
  • Patient confidentiality
  • Answering customer questions
  • Pharmacology
  • Insurance billing
  • Pharmacy and customer records management
  • Team collaboration

Certification

  • CPhT - Certified Pharmacy Technician
  • BLS Certification

Timeline

Pharmacy Technician

Walgreens
03.2017 - Current

GED -

Somerset High School

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Charlene Menezes