Summary
Work History
Education
Skills
Timeline
Generic
Charlene Ormonde

Charlene Ormonde

Riverside,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Administrative Assistant

Harvest Christian Fellowship, Riverside
06.2019 - 03.2023
  • Created and maintained databases to track and record customer data.
  • Executed record filing system to improve document organization and management.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Developed strategies to streamline and improve office procedures.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Purchasing Assistant

Harvest Christian Fellowship, Riverside
10.2016 - 06.2019
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
  • Monitored incoming orders and tracked progress to meet deadlines.
  • Collaborated with cross-functional teams to facilitate efficient and timely product delivery.
  • Procured goods and services from range of vendors, negotiating pricing and contract terms.
  • Computed and created purchase orders in Shelby, Nexonia and Beanworsk to verify purchase requisitions, and expedite customer orders.
  • Negotiated prices, discount terms and transportation arrangements for merchandise.
  • Established and managed supplier and vendor relationships.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Processed purchase orders and invoices in accordance with company procedures.
  • Oversaw supplier related activities and monitored supplier performances.
  • Established relationships with vendors to support access to latest product information and pricing.
  • Oversaw purchase order shipments by managing deadlines and cancellation dates.

Data Entry Associate

Armstrong Roofing
2011.02 - 2015.09
  • Sorted documents and maintained organized filing process
  • Organized, sorted, and checked input data against original documents
  • Scanned documents and saved in database to keep records of essential organizational information
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Developed data entry policies and procedures in compliance with company standards
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
  • Created and maintained data entry logs to track data entry activities

Secretary

K & S Construction
07.2006 - 05.2010
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed timecards and payroll data for team of employees.
  • Audited timesheets and payroll records for accuracy.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained confidentiality of employee records and payroll information.
  • Assisted with recruitment and onboarding of new employees.
  • Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Processed manual checks for employees in accordance with company policies.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Education

High School Diploma -

Western High School
Anaheim, CA
06.1981

Skills

  • Microsoft Outlook
  • Customer Relations
  • Excel Spreadsheets
  • Project Planning
  • Customer Service
  • Records Management Systems
  • Schedule Management
  • Typing Proficiency
  • Microsoft Office
  • Senior Leadership Support
  • Customer and Client Relations
  • Account Reconciliation
  • Phone Call Answering
  • Business Administration

Timeline

Administrative Assistant

Harvest Christian Fellowship, Riverside
06.2019 - 03.2023

Purchasing Assistant

Harvest Christian Fellowship, Riverside
10.2016 - 06.2019

Data Entry Associate

Armstrong Roofing
2011.02 - 2015.09

Secretary

K & S Construction
07.2006 - 05.2010

High School Diploma -

Western High School

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Charlene Ormonde