Summary
Overview
Work History
Skills
Timeline
Bartender

Charlene Painchaud

Poulsbo,United States

Summary

Hardworking Bartender with experience in casual dining establishments and fast paced Bar/Lounge environment. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

26
26
years of professional experience

Work History

Bartender/Server

Doc’s Marina Grill
Bainbridge Island, WA
07.2022 - Current
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during tourist, season nights and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Bartender

PME Clearwater Casino
Suquamish, WA
01.2015 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Followed strict recipes and drink measurements to minimize product used.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Lead Floral Designer

Bagoys Flowers And Home
Anchorage , Alaska
04.2001 - 11.2014
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
  • Prepared potted plants and bouquets based on customer requirements.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Properly package flowers and plants for damage-free delivery.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

District Training Manager

The Disney Store
Anchorage , Alaska
09.1997 - 04.2001

Skills

  • Mixology Techniques
  • Food and Beverage Service
  • Responsible Serving
  • Monitoring Alcohol Consumption
  • Identification and Compliance
  • Cash Handling and Management
  • Handling Difficult Customers
  • Supply and Inventory Maintenance
  • Friendly and Outgoing
  • Bartending License Class 12 Mixologist Permit
  • TIPS Certified

Timeline

Bartender/Server

Doc’s Marina Grill
07.2022 - Current

Bartender

PME Clearwater Casino
01.2015 - Current

Lead Floral Designer

Bagoys Flowers And Home
04.2001 - 11.2014

District Training Manager

The Disney Store
09.1997 - 04.2001

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Charlene Painchaud