Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene Parks

Miami

Summary

Dedicated and experienced professional with over 14 years in child welfare, including 6 years as a Lead House Parent and 7 years as a Family Support Worker with the Children's Home Society of Florida. Proven ability to direct complex projects from concept to operational status, demonstrating strong leadership and organizational skills. Highly motivated and detail-oriented problem solver with a goal-oriented mindset. Skilled in providing support and guidance to families, ensuring the well-being and development of children under care. Proven track record of working collaboratively with, staff, volunteers, and board members to achieve shared goals. Committed to becoming a valuable asset to your team by leveraging my extensive expertise in child welfare and leadership capabilities.

Overview

30
30
years of professional experience

Work History

Case Aim Transporter

Children's Home Society
06.2011 - Current
  • Safely transported children and families to various appointments, court hearings, and other necessary locations, ensuring adherence to all traffic laws and safety regulations.
  • Coordinated logistics with case managers to schedule and prioritize transportation needs based on urgency and importance.
  • Maintained detailed logs of transportation activities, including mileage, time, and any incidents or observations during transit.
  • Ensured the vehicle was well-maintained, clean, and equipped with necessary safety features.
  • Provided support to case managers by assisting with administrative tasks and documentation as needed.
  • Communicated effectively with children and families to provide reassurance and support during transportation.
  • Collaborated with other team members to ensure a cohesive approach to meeting the needs of children and families.

Storeroom Coordinator

G4S Wackenhut
02.2006 - 12.2012
  • Managed the inventory and distribution of supplies, ensuring that all necessary items were available for daily operations and special programs.
  • Maintained accurate records of stock levels, orders, and deliveries using inventory management software.
  • Coordinated with vendors to place orders, negotiate prices, and ensure timely delivery of supplies.
  • Conducted regular audits of storeroom inventory to identify discrepancies and implement corrective actions.
  • Developed and implemented efficient storage solutions to maximize space utilization and maintain an organized storeroom environment.
  • Collaborated with staff to understand their supply needs and provide timely and effective support.
  • Ensured compliance with safety and regulatory standards in the handling and storage of materials.
  • Trained and supervised junior staff or volunteers assisting in the storeroom.

Field Training Officer

Everglades Youth Development Center
01.2000 - 12.2006
  • Supervised and mentored new staff members during their field training period, ensuring they received comprehensive on-the-job training and support.
  • Developed and implemented training programs tailored to the specific needs of the youth development center, focusing on best practices in youth care and management.
  • Conducted regular evaluations and assessments of trainees' performance, providing constructive feedback and recommendations for improvement.
  • Collaborated with senior staff to establish clear guidelines, protocols, and standards for field training, ensuring consistency and quality across all training sessions.
  • Facilitated workshops and discussions to promote professional development, teamwork, and effective communication among staff members.
  • Ensured compliance with organizational policies and regulatory requirements in all training activities.
  • Played a key role in onboarding new employees, helping them integrate into the team and understand the center's mission and values.

Customer Service

Sears
08.1995 - 01.2000
  • Assisted customers with inquiries, returns, and exchanges in a friendly and professional manner, ensuring high levels of customer satisfaction.
  • Managed cash transactions, operated a cash register, and balanced the till at the end of each shift.
  • Maintained a clean and organized store environment, including restocking shelves, tidying display areas, and ensuring merchandise was properly displayed.
  • Collaborated with colleagues to achieve, support store initiatives, and maintain a positive work atmosphere.
  • Processed transactions accurately and efficiently, handling various payment methods including cash, credit/debit cards, and gift cards.
  • Assisted with visual merchandising, including setting up displays and ensuring promotional materials were up-to-date and attractive.
  • Supported inventory management by reporting discrepancies and assisting with stock.

Education

High School Diploma -

Corporate Academy
Homestead, FL
06-1995

Skills

  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Fast Learner
  • Effective Time Management
  • Communication Skills
  • Customer Service
  • Detail Oriented
  • Management

Timeline

Case Aim Transporter

Children's Home Society
06.2011 - Current

Storeroom Coordinator

G4S Wackenhut
02.2006 - 12.2012

Field Training Officer

Everglades Youth Development Center
01.2000 - 12.2006

Customer Service

Sears
08.1995 - 01.2000

High School Diploma -

Corporate Academy

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