CHARLENE PATTERSON
Stanfield,OR
Summary
Experienced Coordinator offering 2 years providing detailed documentation, reporting and data tracking. Talent for handling various administrative needs and activities. Sophisticated with background elevating customer experiences, improving operations and increasing service quality and performance. Attentive to detail with experience in coordinating projects, programs and improvements. Excellent communications and math skills seeks position that provides steady employment and growth opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unloader
Walmart D.C.
Hermiston, OR
06.2021 - Current
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
- Assisted other team members in navigating large loads.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
- Maintained organized work area by storing equipment safely and properly.
- Adhered to company safety protocols and complied with OSHA standards.
- Unloaded packages with care and placed in proper staging area.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated equipment while observing standard safety procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified quantity and description of materials received by checking merchandise against packing list.
Warehouse Coordinator
Lamb Weston
Boardman, OR
09.2018 - 07.2020
- Communicated with warehouse team leader on carrier issues, STO information and weekly productivity metrics.
- Monitored employee performance and advised managers on necessary improvements to meet targets.
- Managed over 50 calls a day, arranged loading appointments 2 weeks in advance.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Verified accuracy of shipping and receiving documents and maintained records.
- Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Enforced organizational standards to maintain safe and healthy work environment.
- Created sales orders and managed shipping timelines to meet customers' demands.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Worked with ASE and AS400.
Forklift
Unloader, Walmart D.C
Hermiston, OR
02.2017 - 09.2018
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated all loaders, Lifts and Clamps equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Monitored production schedule to keep proper amount of inventory on hand.
Cashier/Customer Service
Agri-Shop
Tacoma, WA
03.2015 - 07.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Office Assistant
Office of Administrative Hearing
Tacoma, WA
11.2014 - 03.2015
- At the Office of Administrative Hearing (HCA/Magi Office) I was assigned to a primary caseload and played an essential role in the agency by providing administrative support to facilitate access to impartial hearings conducted by Administrative
- Aw Judges (ALJs) for parties appealing decisions made by a government agency
- I am highly motivated, customer service oriented with outstanding communication and organizational skills
- I work well independently, but also function as part of a team
- I have strong attention to detail and the ability to multitask effectively in a fast-paced work environment
- Currently I handle withdrawals, mail, dismissals, updating client files with the ALJ’s decision, and set ups.
Paralegal
Law Office of John O'Conner
Tacoma, WA
09.2014 - 11.2014
- At the Law Office of John P
- O'Connor my position is that of paralegal/legal assistant for a private sector attorney in
- Acoma, Washington
- Our office handles general practice matter such as domestic relations actions and civil actions
- I assist in contracts, business law, liquor control board cases, and administrative law cases
- In my position I provide the senior attorney with assistance in all daily functions of a legal office including client interviews and research and drafting of correspondence and pleadings
- I also provide services such as keeping a calendar of court appearances and deadlines as well as appointments and general office management
- I am also responsible for the bookkeeping, monthly billings, payroll, keeping track of costs advanced on the behalf of clients, accounts receivable and accounts payables
- In my duties as a legal assistant I understand the ethical obligations to both the attorney and our clients and take pride in my work and skills
- I am proficient with Word applications, Outlook, Quickbooks, LINX and other on-line resources and have experience with
- Ord Perfect, Washington Practice, Local and State Court Rules, Westlaw and Excel.
Education
Associates - Paralegal Studies
Tacoma Community College
Tacoma, WA06.2016
Skills
- Problem Solving
- Visual Inspection
- Decision Making
- Team Collaboration
- Accuracy and Precision
- Deadline Meeting
- Microsoft Office
- First Aid Certification
- Inventory Tracking
- Willing to Learn
Certification
Paralegal Certificate
Power Equipment
February 2017 to September 2018
Forklift, clamp, and PE certified.
CERTIFICATIONS AND LICENSES
Additional Information
- Authorized to work in the US for any employer
- ASE and AS400 experience 2+ years
Timeline
Unloader
Walmart D.C.
06.2021 - Current
Warehouse Coordinator
Lamb Weston
09.2018 - 07.2020
Forklift
Unloader, Walmart D.C
02.2017 - 09.2018
Cashier/Customer Service
Agri-Shop
03.2015 - 07.2016
Office Assistant
Office of Administrative Hearing
11.2014 - 03.2015
Paralegal
Law Office of John O'Conner
09.2014 - 11.2014
Associates - Paralegal Studies
Tacoma Community College