Summary
Overview
Work History
Education
Skills
Certification
Timeline
Fun Facts
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Charlene Pearson-Holman

Pleasant Grove,UT

Summary

Dedicated and dependable professional with a strong background in customer service, wellness coaching, and commercial cleaning. Known for punctuality, discretion, and emotional intelligence. Seeking a part-time position in a fun, inclusive, and respectful environment that encourages people to explore confidently and without fear of judgment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Health & Wellness Coach

Self-Employed
01.2019 - Current
  • Support over 50 clients in building healthier relationships with food, body image, and confidence
  • Teach both private and large group workshops on physical health, emotional wellness, and self-worth
  • Maintain sensitive records, assist with product orders, and provide exceptional customer care
  • Communicate regularly via text, email, phone, and Zoom
  • Host online group calls and facilitate vulnerable conversations with warmth and respect

Owner

Char’s Cleaning Crew
01.2008 - Current
  • Provide commercial, vacation, and residential cleaning services
  • Known for speed, attention to detail, and exceeding expectations
  • Trusted with keys and codes to homes and businesses
  • Experience cleaning bathrooms, restocking supplies, sanitizing surfaces, and tidying displays
  • Set to expand in 2025 with business registration, bonding, and hiring
  • Managed daily operations to ensure high-quality cleaning services and client satisfaction.

Multiple Roles

Retail & Customer Service
01.2015 - 01.2021
  • General Merchandise Manager – Oversaw $1M+ in inventory, seasonal displays, and sales goals
  • Deli Supervisor – Led team, organized inventory, and achieved 100% mystery shopper score
  • Prioritized friendliness, professionalism, and quick service in fast-paced retail environments
  • Maintained clean and safe workspaces, restocked merchandise, and managed POS systems

Education

Bachelor of Arts - Social Work

Utah Valley University
Orem, UT
01-2028

Associate of Science - General Studies

Salt Lake Community College
Salt Lake City, UT
12.2025

Skills

  • Empathetic client communication
  • Clear articulation of delicate subjects
  • Punctual and reliable
  • Excellent attention to detail with cleaning and presentations
  • Tech-savvy: Google Suite, Canva, social media, POS, computers
  • Emotionally intelligent, trauma-informed, and compassionate
  • Goal setting & behavior modification
  • Self-care strategies, sleep improvement, exercise planning, motivation techniques
  • Health & wellness coaching
  • Nutritional advice
  • Weight management
  • Holistic approach
  • Client assessments
  • Group instruction and facilitation
  • Individualized education
  • Personalized coaching
  • Healthy lifestyle advocacy

Certification

  • Health & Wellness Coaching – Certified October 2018
  • Trauma-Informed Training - Currently

Timeline

Health & Wellness Coach

Self-Employed
01.2019 - Current

Multiple Roles

Retail & Customer Service
01.2015 - 01.2021

Owner

Char’s Cleaning Crew
01.2008 - Current

Bachelor of Arts - Social Work

Utah Valley University

Associate of Science - General Studies

Salt Lake Community College

Fun Facts

  • Passionate about healthy relationships, human behavior, and helping people feel seen, heard, and understood.
  • Cleaning is my superpower — I work fast, smart, and love making a space shine.
  • Public speaking and facilitating group connections are my jam.
  • I love dancing, concerts, musicals, and anything that celebrates life and freedom.
  • Hiking, swimming, running, biking — nature is my happy place.
  • Creating safe, fun, and open-minded spaces is part of my mission.