Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charlene Pillot

Kissimmee,FL

Summary

Detailed oriented payroll professional with excellent customer service, analytical, and problem solving abilities. Bringing extensive payroll knowledge in Data Conversion, Payroll Processing, and Reporting creating the perfect end to end experience for clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Workday Data Conversion Specialist

Huron
09.2022 - 08.2024
  • Converts data from legacy systems and spreadsheets into the Workday Cloud HCM & Financials system using Workday provided loading tools.
  • Closely follows the strategic direction set by leadership when establishing Workday project goals
  • Optimize existing conversion tools for improved performance, resulting in faster completion times during migrations.
  • Contribute to the development of best practices for data conversions, enhancing team efficiency and expertise.
  • Regularly updated internal knowledge repositories with new learnings from completed projects, benefiting future endeavors as well as colleagues professional growth.
  • Created, shared and reviewed conversion reports to confirm accurate data conversions.
  • Enabled smooth transition between systems by conducting detailed impact analysis studies prior to execution.

Data Conversion Specialist II

ADP
08.2019 - 04.2022
  • Prioritize and organize tasks to efficiently accomplish service goals
  • Coordinate, schedule and execute in-depth data entry projects
  • Assist with client migration from their current vendor to their new ADP solution
  • Compile data from source documents prior to data entry
  • Used data input interface to transcribe information from physical source documents into databases
  • Detects and resolves data quality issues and discrepancies for integrity and quality control
  • Exchange routine information with members of the client project team, including priorities, project milestones and any issues as they arise
  • Ensure client satisfaction and retention through timely solution delivery within client-defined timelines
  • Strategized and launched one of ADP's pilot projects
  • Supported the DSC department by designing and managing data extraction procedures.

Enrollment Coordinator

Pearson Technology
02.2019 - 08.2019
  • Receive Inbound/Outbound calls from prospective students inquiring about our offered online programs
  • Approach each call with a goal to transfer or set an appointment for Enrollment Advisors to speak with prospective students
  • Accurately record interactions with each prospective student in the database
  • Achieve speed to lead and contact efficiency metrics
  • Adhere to lead management plan guidelines for each lead in the database.

Account Manager

Paylocity
03.2016 - 12.2018
  • Prepared reports for audits for quarter, annual, fiscal, 401k, garnishments etc
  • Ensured accurate processing of all deductions such as garnishments, liens, direct deposit requests, 401K loans, etc
  • Assisted clients with processing weekly payroll, reports, reconciliations, payroll taxes, year-end procedures and W2's for employees
  • Facilitated client meetings to navigate end-users through Paylocity systems/ products
  • Activated Benefit earning codes (Vacation, Bereavement, Sick-Leave, PTO) in Web Time to support ESS requests
  • Immediately resolved payroll issues regarding employee paychecks and direct deposits
  • Initiated Onboarding process for client new hires and other profile actions like termination, status changes, tax changes, deductions
  • Created customized payroll reports to monitor accurate earning codes and deductions to ensure General Ledger accuracy
  • Facilitated Knowledge Transfer session of Paylocity Performance Management functionality for Company Administrator Security Role.

Education

Associate of Arts -

Valencia College
Orlando, FL

Skills

    • Working knowledge of: Microsoft Word, Microsoft Excel, Microsoft PowerPoint
    • Admin Experience with: Workforce Now, Salesforce, Onelogin, Outlook and Office 365
    • Data Validation
    • Data Quality Assurance
      • Data conversion
      • Multitasking Abilities
      • SQL Proficiency

Certification

  • Workday Data Conversion Certification
  • Workday Reporting Certification

Timeline

Workday Data Conversion Specialist

Huron
09.2022 - 08.2024

Data Conversion Specialist II

ADP
08.2019 - 04.2022

Enrollment Coordinator

Pearson Technology
02.2019 - 08.2019

Account Manager

Paylocity
03.2016 - 12.2018

Associate of Arts -

Valencia College

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Charlene Pillot