Charlene Priddy
Jeffersonville,IN
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 27 years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
53
53
years of professional experience
Work History
Financial Analyst
Norton Clark Hospital
11.2023 - Current
- Run and review data for inpatient insurance making sure benefits are available at level of care patient is receiving.
- Clean up errors that occurred while patient was registered so a clean bill may drop.
- Review why IPlans have changed during the billing process to make sure they are correct.
- Update authorizations for VA patients.
Financial Analyst
Clark Memorial Health
1220 Missouri ave, Jeffersonville, IN
07.2023 - 11.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked both Team lead and financial analyst until able to move to new building. This was because there was no one to take my Team Lead position.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Patient Access Team Lead
Clark Memorial Health
01.2019 - 07.2023
- Scheduled Team for work hrs
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Trained new team members
- Notified team of new processes
- Covered open shifts when unable to fill positions.
- Did some reports for financial analysis
- Corrected errors and trained for proper data entry.
- Was available to help patients as well as team to make each patient and employee feel valued and cared for.
- Payroll
OP Regestration and ED Coordinator
Clark Memorial Hospital
Jeffersonville, , IN
12.2017 - 01.2023
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Scheduled team for work hours.
- Filled open positions
Registration Representative
Clark Memorial Hospital
01.1998 - 01.2008
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Organized, checked and submitted all related paperwork.
- Provided thorough information about admissions policies, financial requirements and check-in procedures.
- Trained coworkers
- Worked OP and ED registration
- Worked CMOPS (surgery center) registration
- Worked Hunter station imaging ctr.
- c
Laundry Worker
Local Laundramat
01.1995 - 10.1996
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Cleaned laundry machines
- Collected money from machines and deposited to bussiness account
Co-Owener of K and C Company
K And C Company
01.1982 - 01.1995
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- My husbands company repairing comercial dish washers and washing machines
- Book keeping
- assisted with repairs.
Assistant Store Manager
Erin Food Services
09.1977 - 12.1981
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Completing employee schedules
- Hiring/Firing
- Trained employees
- Worked several different stores in the area as volume changed with seasons
- Completed ording
- Completed deposits.
Camp Counsler, Swim Instructor Diving Instructor
Camp Se Sa Ma Ca
06.1975 - 09.1977
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Taught: swimming, diving, water skiing
- Set up equipment and areas for each
- Directed children thru processes
Water Safety Instructor
Spring Hill Corp
05.1971 - 08.1975
- Maintained knowledge and certification of first aid and CPR.
- Followed federal and state water safety rules throughout activities.
- Collaborated with parents regarding youth swim goals and planned course path.
- Instructed students in water safety techniques.
- Life guard for general swimming and corp. picnics
- Assisted in set up for water skiing and special events days
- Assisted with special ed at start of camp Waban, until they got their own property.
Education
No Degree - Recreation Management
University of Maine At Machias
Machias, ME05.1977
Skills
- Financial Procedures Adherence
- Post-Discharge Care Coordination
- Registration Management
- Multitasking and Organization
- Training Coordination
- Work Quality Evaluation
- Customer Service
- Registration and Admissions
- Patient Check-In
- Quality Assurance
- HIPAA Compliance
- Problem-Solving
- Pre-Admission Requests
- Insurance Verification
- Money Handling
- Eligibility Determination
- Relationship Building
- Call Screening
- Flexible Schedule
- Medical Terminology
- Phone and Email Etiquette
- Process Improvement
- Team Collaboration
- Patient Registration
- Team Leadership
- Information Collection
- Fee Collection
- Payment Processing
- Paging Systems
- Statistical Data Management
Timeline
Financial Analyst
Norton Clark Hospital
11.2023 - Current
Financial Analyst
Clark Memorial Health
07.2023 - 11.2023
Patient Access Team Lead
Clark Memorial Health
01.2019 - 07.2023
OP Regestration and ED Coordinator
Clark Memorial Hospital
12.2017 - 01.2023
Registration Representative
Clark Memorial Hospital
01.1998 - 01.2008
Laundry Worker
Local Laundramat
01.1995 - 10.1996
Co-Owener of K and C Company
K And C Company
01.1982 - 01.1995
Assistant Store Manager
Erin Food Services
09.1977 - 12.1981
Camp Counsler, Swim Instructor Diving Instructor
Camp Se Sa Ma Ca
06.1975 - 09.1977
Water Safety Instructor
Spring Hill Corp
05.1971 - 08.1975
No Degree - Recreation Management
University of Maine At Machias
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