Charlene Regnier
Byron Bay,NSW
Summary
Retail Sales Assistant, Assistant Store Manager with 20 years of experience, Successful Customer Service, Sales Techniques and Product Knowledge. Focus on Customer Service Proficiency and Persuasive Selling Skills.
Overview
16
16
years of professional experience
Work History
Casual Retail Sales Assistant
Spotlight
Ballina NSW
10.2025 - 01.2026
- Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted in managing inventory levels, ensuring accurate stock availability for customers.
Hospitality Manager Short Term Accommodation
Balyarta
Byron Bay, NSW
01.2012 - 08.2025
- Managing a Short Term Accommodation Business.
- Developed and implemented operational procedures to enhance guest satisfaction and streamline services.
Assistant Store Manager
Suzette's Collection
Byron Bay, NSW
01.2018 - 01.2020
- Managing and Running the Business.
- Developed and implemented operational procedures to enhance guest satisfaction and streamline services.
- Stock and Customer Service Management, packing and distributing orders.
Assistant Retail Sales Manager
Harvey Norman Beds and Manchester
Ballina, NSW
09.2009 - 01.2012
- Supervised daily operations to ensure optimal store performances and customer satisfaction.
- Analyzed sales data to identify trends and recommend strategies for improving sales performance.
- Maintained a clean, welcoming store environment to enhance customer experience and encourage repeat business.
Education
Master -
French Master Hospitality And Administration Manager
France07.2007
High School Diploma -
French School Commerce
France01-2005
Skills
- Managing Operations and Efficiency
- Retail Sales Consultant
- Exceptional Customer Service
- POS focus and efficiency
- Sales Technics
- Computer Skills
- Marketing Strategies
- Product Management
- Business and analysis Reporting
- Business Planning
- Performance Management
- Business Administration
- Performance Administration
Languages
French
English
Spanish
Italian
Timeline
Casual Retail Sales Assistant
Spotlight
10.2025 - 01.2026
Assistant Store Manager
Suzette's Collection
01.2018 - 01.2020
Hospitality Manager Short Term Accommodation
Balyarta
01.2012 - 08.2025
Assistant Retail Sales Manager
Harvey Norman Beds and Manchester
09.2009 - 01.2012
Master -
French Master Hospitality And Administration Manager
High School Diploma -
French School Commerce