Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charlene Regnier

Charlene Regnier

Byron Bay,NSW

Summary

Retail Sales Assistant, Assistant Store Manager with 20 years of experience, Successful Customer Service, Sales Techniques and Product Knowledge. Focus on Customer Service Proficiency and Persuasive Selling Skills.

Overview

16
16
years of professional experience

Work History

Casual Retail Sales Assistant

Spotlight
Ballina NSW
10.2025 - 01.2026
  • Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
  • Assisted in managing inventory levels, ensuring accurate stock availability for customers.

Hospitality Manager Short Term Accommodation

Balyarta
Byron Bay, NSW
01.2012 - 08.2025
  • Managing a Short Term Accommodation Business.
  • Developed and implemented operational procedures to enhance guest satisfaction and streamline services.

Assistant Store Manager

Suzette's Collection
Byron Bay, NSW
01.2018 - 01.2020
  • Managing and Running the Business.
  • Developed and implemented operational procedures to enhance guest satisfaction and streamline services.
  • Stock and Customer Service Management, packing and distributing orders.

Assistant Retail Sales Manager

Harvey Norman Beds and Manchester
Ballina, NSW
09.2009 - 01.2012
  • Supervised daily operations to ensure optimal store performances and customer satisfaction.
  • Analyzed sales data to identify trends and recommend strategies for improving sales performance.
  • Maintained a clean, welcoming store environment to enhance customer experience and encourage repeat business.

Education

Master -

French Master Hospitality And Administration Manager
France
07.2007

High School Diploma -

French School Commerce
France
01-2005

Skills

  • Managing Operations and Efficiency
  • Retail Sales Consultant
  • Exceptional Customer Service
  • POS focus and efficiency
  • Sales Technics
  • Computer Skills
  • Marketing Strategies
  • Product Management
  • Business and analysis Reporting
  • Business Planning
  • Performance Management
  • Business Administration
  • Performance Administration

Languages

French
English
Spanish
Italian

Timeline

Casual Retail Sales Assistant

Spotlight
10.2025 - 01.2026

Assistant Store Manager

Suzette's Collection
01.2018 - 01.2020

Hospitality Manager Short Term Accommodation

Balyarta
01.2012 - 08.2025

Assistant Retail Sales Manager

Harvey Norman Beds and Manchester
09.2009 - 01.2012

Master -

French Master Hospitality And Administration Manager

High School Diploma -

French School Commerce