Charlene Samba
Euless,TX
Summary
Experienced quality control inspector and manager with a strong background in product inspection, inventory control, and team supervision. Known for attention to detail, customer service, and maintaining high standards. Results-driven operations leader with experience managing store teams, daily workflow, and inventory processes. Skilled in staff training, customer service, and resolving issues quickly. Brings strong organization, accountability, and a focus on quality outcomes. Detail-oriented professional with experience inspecting products, documenting defects, and supporting corrective actions. Background includes supervising staff, managing stock levels, and improving service standards. Ready to support quality control and efficient operations.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
Run The Runway
Arlington, Texas
01.2025 - Current
- Inspected returned fashion items for stains, damage, and wear at Run the Runway.
- Evaluated garment quality to ensure compliance with company standards. against company standards before restocking runway-ready inventory.
- Recorded defects in product logs and inspection files for daily review.
- Separated acceptable pieces from rejected items for cleaning or repair routing.
- Cleaned and prepared approved garments for shipment to fashion customers.
- Followed Run The Runway quality procedures to support consistent inventory presentation.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Maintained records of all nonconforming products and completed corrective actions as required....
Manager
Kratos Store
Kinshasa City, Kinshasa County, Democratic Republic of Congo, Africa
09.2018 - 08.2024
- Managed daily store operations at Kratos Store, including staff scheduling and task assignments.
- Supervised associates at Kratos Store and coached team members on sales standards.
- Oversaw customer service handling, resolving complaints and supporting front-end service flow.
- Controlled inventory processes, monitored stock levels, and coordinated merchandise replenishment.
- Trained new hires on store policies, cash handling, and workplace procedures.
- Coordinated with vendors and internal teams to support product availability.
- Evaluated staff performance to identify strengths and areas for improvement. and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed customer feedback data to develop action plans for improving services offered...
Education
Associate of Applied Science - Management And Accounting
Commerce Institute ( I.S.C )
Kinshasa, Gombe, D.R.C., Africa08-2018
Skills
- Product inspection
- Defect identification
- Precision measuring
- Quality documentation
- Nonconformance tracking
- Inventory control
Timeline
Quality Control Inspector
Run The Runway
01.2025 - Current
Manager
Kratos Store
09.2018 - 08.2024
Associate of Applied Science - Management And Accounting
Commerce Institute ( I.S.C )