Charlene Schack

• From September 2010, DSA
• Position incudes direct are for individuals, helping or providing assistance with daily activity, such as hygiene, goals they work on, laundry, cooking, and following all agency policies
• December 2018, was promoted to DA1, evening supervisor, then to DA2, House Manager
• November 2021 promoted to House Director

Duties include all above as well as scheduling, ordering merchandise for the house and individuals, Scheduling (TIMES) for employees.

• This is to include supervision of other employees and working closer with the treatment team
• Attending meetings both for individuals and for the house, also with the treatment team
• Handling of Individuals monies and budgeting for them
• Processing purchases of Individuals
• Performing monthly audits
• Inputting codes for services provided, including Medicaid billing for services
• Responsible for documentation of all incidents / activities
• Utilizing various computer programs.

• This job included interviewing people for various types of assistance including, temporary assistance, food stamps, HEAP, Medicaid, and emergency services
• I requested and accepted information needed to determine such eligibility, utilizing codes into a system that generated both letters to applicants/recipients, and for budgeting
• This included opening cases and maintaining these cases, periodically reviewing them, I made appointments and returned phone calls
• Various computer programs were utilized to do budgeting and calculating benefits
• I completed referrals to other programs and agencies.

• This job included interviewing people for various types of assistance including, temporary assistance, food stamps, HEAP, Medicaid, and emergency services
• Requested and accepted information needed to determine such eligibility, utilizing codes for input in system that generated both letters to applicants/recipients, and for budgeting
• This included opening cases and maintaining these cases, periodically reviewing them, made appointments and returned phone calls
• Various computer programs were utilized to do budgeting and calculating benefits
• Completed referrals to other programs and agencies.

• Formal waiting on tables, catering functions such as weddings and hall of fame dinners etc.

• Several positions with work depending on title. Duties as assigned for the day.
• As a manager, duties included scheduling, ordering, hiring, terminations, daily reconciliations of bookwork.
• Ordering products such as food, beverages, supplies.
• Responsible for ensuring OSHA requirements and regulations were met at all times. i.e: food preparation, food storage procedures, etc.
• Responsible for accounts payable and receivable.
• Responsible for charge accounts of both fuel companies and trucking companies.