Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Smith

Life Coach-Case Manager
Chalmette,LA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Vice President- Life Coach

SRS Trailblazers Mentorship Program
New Orleans, LA
08.2022 - Current
  • Identified opportunities to improve business process flows and productivity.
  • Increased company growth through collaboration with sales and marketing departments.
  • Established performance goals for organization and provided methods for reaching milestones.
  • Established performance goals for organiztion and outlined processes for achievement.
  • Demonstrated proficient leadership skills to motivate Coaches and build competent teams.

Grief Counselor

HMH Family Center Of Hope
New Orleans, LA
05.2018 - 05.2023
  • Used skills such as active listening and collaborative problem-solving daily to connect with Mothers whom children was murdered and address concerns.
  • Counseled and helped to stabilize Mothers and Caregivers in crisis situations.
  • Provided referrals to connect mothers with other community resources to support mental health and well-being.
  • Encouraged mothers to discuss experiences in group and individual settings.
  • Provided comprehensive case management services, created treatment plans, and connected mothers and families to appropriate resources.
  • Completed one-on-one counseling with broad range of mothers suffering from the same pain and lost.

Case Manager-Coach

ERC Evening Reporting Center
New Orleans, LA
11.2019 - 06.2022
  • Identified care needs of individual youth and coordinated responses based on juvenile court advice.
  • Developed comprehensive discharge plans to transition youth to appropriate service providers in community.
  • Assisted youth in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to youth.
  • Provided evidence-based therapeutic interventions and crisis management to youth to lessen negative on physical, mental and emotional wellbeing.
  • Developed and implemented comprehensive case management plans to address youth needs and goals.

Education

High School Diploma -

Christian Academy High School
Texas City, TX
06.2021 - 10.2021

Cognitive Behavior

Udemy Business
Online
07.2019 - Current

Skills

Performance metrics analysis

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Timeline

Vice President- Life Coach

SRS Trailblazers Mentorship Program
08.2022 - Current

High School Diploma -

Christian Academy High School
06.2021 - 10.2021

Case Manager-Coach

ERC Evening Reporting Center
11.2019 - 06.2022

Cognitive Behavior

Udemy Business
07.2019 - Current

Grief Counselor

HMH Family Center Of Hope
05.2018 - 05.2023

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Charlene SmithLife Coach-Case Manager