CHARLENE SUMPTER

• Prepared original and relevant options for clients suitable to individual requirements.
• Met with customers to discuss design vision and individual needs.
• Consistently stayed under client's budget for projects.
• Designed Store layout,Created daily log sheets for efficient customer tracking, designed price sheets for the ability to quote customers with the most efficiency and accuracy.
• Managed work schedule
• 
  

• Design Consultant providing in home consultation services, to assist with size, fabric and color selection as well as the placement in the home.
• Placed and tracked customer order
• Provided updates to customers regarding their orders

Completed on-time deliveries

• Completed rush deliveries on tight timetables to satisfy customer needs.

• DESERT
• Sold furniture on the sales floor, scheduled my deliveries, sent emails to customers keeping them informed of the delivery process
• Sent every customer a survey for review and tracked delivery and sales.

• I worked on the sales floor after a full two weeks of training and sold merchandise from the sales floor and the design center
• I followed through with my delivery reports and contacted customers for follow through
• I was laid off due to COVID-19

• 2016 I worked as project manager for this design-build firm in Palm Springs.

• I have worked at Ashley Home Store in Palm Desert for the past 10 months
• I attended their 1 week intensive training and then completed another 3 months training on the floor
• During my first 10 months I have completed almost $500,00.00 in sales.by developing a comfortable selling style and effective closing techniques.

• In 2005, my partners and I purchased 13 lots in Desert Hot Springs and constructed 5 single family homes
• As the general contractor I was responsible for the design, construction, project management, purchasing, accounting, employment, financing, permitting and quality control for the projects
• (Also please see job description under West Coast Development)

• For the Redevelopment Agency I wear many hats and have responsibilities for several major Redevelopment Agency projects in the city
• Cathedral City Downtown Core Redevelopment Project
• Project Cost $100-150 million
• I am the Project Manager for this comprehensive downtown Redevelopment Project
• My duties include: Design and implementation of the Request for
• Qualifications (RFQ) and Request for Proposal (RFP) process and evaluation committee for the selection of the downtown developer
• Negotiation of property acquisition and determination of site selection for parcels of land located within the downtown core area Exclusive negotiation with the developers on project feasibility and review Complete review and approval of breakdown of all project costs Preparation of Memoranda of Understanding (MOU) for all phases Preparation of Disposition and Development
• Agreements (DDA) for all phases Working directly with city’s financial consultants to provide a summary report for legal documentation and review by the Redevelopment Agency Board Working directly with retail and marketing consultants to determine voids analysis study to identify types of uses and proposed development uses to fulfill the market needs and insure the success of the proposed uses Tenant lease negotiations with developer and city Liaison with leasing agent on acquiring tenants Writing all staff reports regarding the project Presenting staff reports to City Council, Planning
• Commission
• And Architectural Review Board
• Heritage Park Senior Housing Complex
• Project Cost $30 million Negotiation of property acquisition and determination of site selection for parcels of land located within the project area Working directly with city’s financial consultants to provide a summary report for legal documentation and review by the Redevelopment Agency Board Writing staff reports regarding the project Presenting staff reports to City Council, Planning Commission and Architectural Review Board Preparation of Memoranda of Understanding (MOU) for all phases Preparation of Disposition and Development
• Agreements (DDA) for all phases
• Peninsula Hotel Project – Hotel, High End Exclusive Housing
• Development,
• Golf Course and Boutique Shopping center Negotiation of property acquisition and determination of site selection for parcels of land located within the project area Exclusive negotiation with the developers on project feasibility and review Preparation of Memorandum of Understanding (MOU) for all phases Writing all staff reports regarding the project Presenting staff reports to City Council, Planning
• Commission
• And Architectural Review Board
• NOTE: APPLICANT ELECTED NOT TO MOVE FORWARD WITH THIS
• PROJECT
• Apartments around the Mary Pickford Theatre Review of architectural plans with other departments
• Review of financial proforma for project
• Administered OPA and entitlement process
• Continue to oversee overall project costs and development
• Hold regular meetings with developer to insure project development.

• For the Housing Division of the Palm Desert Redevelopment Agency I had numerous responsibilities:
• Project Management/Coordination for the following: o Remodeling of Administrative offices for the City of Palm
• Desert
• Design and implementation of Make a
• Difference Day oSanta Rosa Way: vacant, blighted 22 unit apartment building which the city had purchased in 1998
• The $700,000.00 renovation took place over a 12 month period
• O Rebecca Road: 2 single family houses purchased by the city and rehabilitated under my supervision
• Property Acquisition and Rehabilitation: o On behalf of the city I located, purchased and supervised the rehabilitation of vacant and blighted properties in the city
• Design/Build Committee
• I served on the Design/Build
• Committee for the clubhouse at the new Desert Willow Golf Course in Palm Desert
• As a member of this committee I met with Architects and General
• Contractors who teamed up and presented proposals for the design and construction of the Clubhouse
• My specific duty on the Design/Build Committee was to review the design concepts and completely break down each proposal for construction costs to insure this was a viable project and could be done for the projected cost of $6.9 million dollars
• Housing Authority Properties
• Supervision of capital improvements for 745 housing units owned by the city
• Projects include improvements for the following: Re-roofing for the following projects:
• One Quail Place
• Desert Pointe
• Taos Palms
• Neighbors Gardens Repair and re-surfacing of the parking lots for the following properties:
• One Quail Place (384 units)
• Desert Pointe (64 units)
• Taos Palms ( 16 units)
• Neighbors Gardens ( 34 units)
• Las Serenas ( 34 units) Re-painting the exteriors of buildings and carports for the following properties:
• One Quail Place (384 units)
• Desert Pointe (64 units)
• Taos Palms ( 16 units)
• Neighbors Gardens ( 34 units) Carports – Purchase and supervise installation of carports for the following locations:
• Desert Pointe (64 units)
• Catalina Gardens ( 62 units) Landscaping – Re-design of the landscape at the following properties:
• One Quail Place – I supervised the renovation and re-design, irrigation, lighting and the conversion of stream beds into dry creek beds
• This project also entailed the relocation of exterior electrical panels and the implementation of several filtration systems for large pond areas
• This complex was 15 years old and located on a 12 acre site
• This project was also a mixed use apartment complex, which included very low income through market rate residents
• Catalina Gardens – I supervised the renovation and re-design of the exterior landscape, lighting and irrigation for this senior apartment complex
• My responsibilities at the city included completing feasibility studies for the purchase of properties
• I also prepared and presented staff reports to the City Council
• I met with developers who were presenting development ideas to the city to determine the feasibility of the proposed projects
• I was the co-owner of this successful home decor and garden center
• My responsibilities included purchasing, staff hiring and management, customer relations, budgeting and accounting, interfacing with governmental agencies and marketing and promotion.

• This was my construction and development company
• As a, I did custom remodels and custom new construction projects ranging in price from $35,000 to $1,000,000
• Additionally, I worked on numerous bank owned properties which I renovated and remodeled for resale
• West Coast Development provided a full compliment of development services for builders, developers, brokers, property owner, businesses, and investment groups
• Development Project Services included the following:
• Pre-Development o Feasibility Studies – highest and best use
• Development Proposals o Responses to Requests for Proposals
• Project Expediting
• Project and Construction Management
• Interface with governmental agencies oMake presentations to
• Redevelopment Agencies, City
• Councils, Architectural and Planning Commissions, Housing
• Authorities, Landscape Committees, o Plan and application submittals
• Entitlement Process
• Create Construction Proforma
• Construction scheduling
• Construction Drawings
• Fund Control Management
• Condominium Conversion
• Design/Build
• Property Acquisition

• VELASQUEZ MAINTENANCE
• Supervised scheduling of workers who cleaned model homes and new construction projects., This was my retail flooring store
• I handled all aspects of the business from hiring, management, job supervision, ordering, installation, buying, accounting and promotion.

• I was a flood and fire restoration specialist
• Here I learned to prepare insurance estimates, work with insurance companies to settle claims, properly work with chemicals and became certified with several recognized professional associations.