Charlene Yamada

Proven leader in hospitality, adept in housekeeping knowledge and guest relations, significantly enhanced guest satisfaction at Delta by Marriott Bayfront Suites through meticulous quality control and effective team training. Skilled in chemical handling and customer service, fostering loyalty and repeat visits at Hilton Guam Resort & Spa. Prioritizes continuous improvement and professional development, driving results and establishing trust. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping Supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.