Charlene Yim
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences in the workplace.
Overview
6
6
years of professional experience
Work History
Server
Misaki Sushi & Bar
10.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Shift Leader
AhiPoki Bowl
08.2018 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
Bachelor of Health Science -
California State University - Sacramento
Sacramento, CA05.2024
Associate of Science - Interdisciplinary Studies
San Joaquin Delta College
Stockton, CA12.2022
Certified Nursing Assistant Training Program - Nursing Assistance
San Joaquin Delta College
Stockton, CA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Adaptable and Flexible
- Warm and Friendly
- Reliable and Responsible
- Team Leadership
Timeline
Server
Misaki Sushi & Bar
10.2021 - Current
Shift Leader
AhiPoki Bowl
08.2018 - 09.2021
Bachelor of Health Science -
California State University - Sacramento
Associate of Science - Interdisciplinary Studies
San Joaquin Delta College
Certified Nursing Assistant Training Program - Nursing Assistance
San Joaquin Delta College
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