Charlene Young
Alexander,NY
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operation. In-depth understanding of customer service, data entry and file management. Adept at onboarding procedures, recruitment strategies and payroll processing Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Proven history of reliability and assertive, yet personable nature. Office Manager with years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
41
41
years of professional experience
Work History
Teacher's Aide
Alexander CSD
Alexander, NY
09.2023 - 12.2024
- Assisted teachers in preparing materials for instruction and classroom activities.
- Supervised student activities during recess, lunchtime, and other breaks.
- Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
Office Manager
Oak Orchard Health
Alexander, NY
12.2020 - 08.2023
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office budget to handle inventory, postage and vendor services.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Produced thorough, accurate and timely reports of project activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interpreted and communicated work procedures and company policies to staff.
Main Office Secretary
Alexander Jr. Sr. High School
Alexander, NY
11.2019 - 12.2020
- Secretary to Principal and Assistant Principal
- All phases of secretarial duties; typing, answering phone, setting up appointments, etc
- Maintain a professional clean atmosphere for students and staff Guide students on a daily basis regarding schedules Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office/teacher staff
- Maintained door security of screening visitors/parents and vendors
- Provided coverage for teachers that were absent, making substitution arrangements
- Ordered, organized and rotated supplies Assisted Nurse in confidential record keeping.
- Pleasantly welcomed visitors, answered phone calls and maintained front.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Human Resources Administrator/Accounting Administrator
EXACT, INC.
JACKSONVILLE, FL
08.1983 - 10.2019
- Human Resources Administrator: Client Relations Management Direct and Coordinate the Administration Functions Maintain Detailed Employee Record Keeping Training, Orientation, Benefits Interviewing and Screening Maintain Strict Confidential Records and Operations Answered Employee Inquiries Regarding Health Benefits and 401(k) Options Up to Date Written Policies and Procedures OSHA Training and Reporting Workers Compensation (all phases) Complete Accurate Calculation and Processing of Payroll Payroll Quarterly Reports W2 Processing Accounting Administrator: Accounts Payable and Receivables with Detailed Records Collections on past due accounts General Ledger Credit Control Monthly and Daily Bank Balances Reconciliation Provided Financial Information to Management Maintain Customer Confidence and Protect Operations by keeping Financial Information Confidential
Education
High School Diploma -
Alexander Central High School
Alexander, NY06.1977
Office Careers -
BOCES
Alexander, NY06.1977
Bookkeeping/Accounting and Business Management - Evening Courses -
FCCJ
Jacksonville, FLSociety of Human Resources -
SHRM
Jacksonville, FLSkills
- Administration and Clerical
- Accounting
- Flexibility
- Detail Oriented
- Microsoft Proficiency
- Excellent Communication; Verbal and written
- Organizational Skills
- Ability to Work Under Pressure
- Time Management
- Adaptability
- Self-Motivation
- Scheduling
- Account Reconciliation
- Training and Development
- Policy Implementation
- Accounts Payable and Receivable
- Office Management
- Payroll and Budgeting
- Customer Service
- Assignment Grading
- Classroom Organization
- Classroom Restocking
- Data entry
Timeline
Teacher's Aide
Alexander CSD
09.2023 - 12.2024
Office Manager
Oak Orchard Health
12.2020 - 08.2023
Main Office Secretary
Alexander Jr. Sr. High School
11.2019 - 12.2020
Human Resources Administrator/Accounting Administrator
EXACT, INC.
08.1983 - 10.2019
High School Diploma -
Alexander Central High School
Office Careers -
BOCES
Bookkeeping/Accounting and Business Management - Evening Courses -
FCCJ
Society of Human Resources -
SHRM
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