Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Charlene B Reed

Aubrey,TX

Summary

Results-oriented Agile Delivery Manager with demonstrated expertise in enterprise agile transformation, budget oversight, and stakeholder engagement. Spearheaded 90% agile adoption across teams at Signet Jewelers Inc., fostering enhanced cross-functional collaboration and elevating quality of technology Epics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Agile Delivery Manager

Signet Jewelers Inc.
Akron, OH
04.2023 - Current
  • Oversaw budget management for assigned teams, ensuring alignment with financial objectives, and creating/updating monthly budget forecasts, including actuals review and invoice approval.
  • Collaborated with Portfolio Management to determine team composition for CapEx budgets.
  • Reviewed and tracked teams' SOW submissions with VMO for compliance and accuracy.
  • Managed vendor relationships and participated in weekly team status meetings for issue resolution.
  • Identified cross-functional teams are required at the Epic level, and resource needs are communicated effectively.
  • Delivered technology-related Epics to production, ensuring quality and timely execution.
  • Onboarded contractors, facilitating efficient access to necessary tools and environments.

Digital Scrum Master

Signet Jewelers Inc.
Akron, OH
07.2021 - 04.2023
  • Achieved 90% agile adoption across three delivery teams through staged training and workshops.
  • Delivered fast-tracked digital journeys by fostering strong cross-functional relationships and implementing weekly tracking models.
  • Coordinated three teams to ensure timely delivery of software applications for business reporting.
  • Facilitated scrum ceremonies, promoting continuous value delivery with program managers and distributed teams.
  • Trained delivery teams on scrum values, improving transparency and adaptation through continuous improvement documentation.
  • Spearheaded enterprise agile maturity enhancement, optimizing collaboration and recommending best practices.

Education

Bachelor of Science - Chemical Engineering

Rivers State University of Science And Technology

Skills

  • Agile methodologies and practices
  • Budget management
  • Stakeholder communication and management
  • Vendor relations
  • Epic delivery and project management
  • Scrum facilitation and team collaboration
  • Risk assessment and mitigation
  • Continuous improvement initiatives
  • Resource allocation strategies
  • Performance tracking and metrics
  • Compliance review processes
  • Contractor onboarding and training
  • Cross-functional coordination
  • Kanban methodology implementation
  • DevOps principles and practices
  • Lean principles application
  • Release management
  • Software development lifecycle
  • Kanban methodology
  • Requirements gathering
  • Stakeholder management
  • Incident management

Certification

  • PMP
  • SASM
  • Scrum Master
  • TKP

Accomplishments

  • Winner, First Place – Inaugural Organizational Hackathon
    Recognized for outstanding innovative problem-solving in company-wide competition.
  • Release Management Model Development
    Developed comprehensive end-to-end release support models that empowered Delivery Managers to effectively plan, track, and execute releases with greater efficiency and consistency.
  • Vendor Access Onboarding & Offboarding Process Development
    Created scalable models and reference documentation to streamline vendor access provisioning, onboarding, and offboarding, ensuring consistency, security, and compliance across teams.

Timeline

Agile Delivery Manager

Signet Jewelers Inc.
04.2023 - Current

Digital Scrum Master

Signet Jewelers Inc.
07.2021 - 04.2023

Bachelor of Science - Chemical Engineering

Rivers State University of Science And Technology

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