CHARLENE T. JOHNSON
McKinney,TX
Summary
Dedicated and highly motivated individual with a strong focus on providing effective solutions. Over 20 years of experience delivering results in cross-functional business affairs within diverse service organizations. Adept at executing day-to-day administrative and relationship management initiatives. Thrives in fast-paced environments and committed to implementing strategic administrative and operational initiatives that elevate productivity, quality, client service, and overall bottom-line performance. Professional office support specialist with extensive experience in administrative functions and office management. Recognized for reliability and ability to adapt to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
City of McKinney
07.2023 - 06.2024
- Provide administrative support to the City Secretary's Office with timely management of communications, including citizen, telephone calls, emails, and postal mail
- Coordinate City Council meals and arranged council chambers for meetings and events
- Maintain cleanses and maintain order in the event room and chambers
- Streamlined the receiving process of approximately 20 weekly applications for alcohol permits
- Process accounts payable and financial documentation; reviewed invoices for accuracy and discrepancies on monthly reports
- Maintained a file system for 15 department minutes, ordinances, and resolutions
- Compiled administrative statistical data, consolidated data; entered data and prepared reports
- Communicate effectively with City Officials, Board Members, and Citizens
Secretary, Principal EC/EL
Denton Independent School District
07.2021 - 07.2023
- Ensured efficient operations of the school administrative office and provided clerical support for over 50 employees, students, and community
- Travel arrangements for the Principal and staff
- Transcribe and organize information to assist in preparing speeches and presentation for new teacher training and orientation with the district
- Maintain physical and computerized files, including student cumulative records and various office communications
- Compiled information and submits it to the central office according to established deadlines
- Improved staff productivity by handling routine inquires, allowing teachers more time to focus on educational objectives
- Prepared and processed purchase orders, maintained school financials to stay within budget, and made timely Cash Deposits
- Developed and implemented a new system for tracking teacher expenses by reducing the budget by 40%
- Experience with eSchool Plus/Power School/ PIEMS/eFinance/Laserfiche/Intouch/Cognos/HAC
- Supported a positive educational atmosphere by resolving student and parent concerns with empathy and professionalism.
Administrative Assistant
Southern Methodist University
01.2019 - 03.2020
- Performed academic support to Deans and professors, including, but not limited to, managing over 50 emails, answering telephone calls, and providing general information to the department; attending all required division and team meetings; actively participating in all training activities; Organize equipment and supplies
- Data Processing / Data Integrity - Oversee daily data updates and reconciliation to ensure data integrity with Student Information Systems
- Coordinate detailed logistics and manage communication for events
- Maintain SWAG inventory for campus events and activities
- Coordinate internal and external meetings for multiple executives/teams
- Plan and organize offsite events
- Build cross-functional relationships with key partners in other departments
Administrative Assistant
Collin County Community College - McKinney
08.2005 - 01.2015
- Coordinate meetings logistics and set up materials as needed, PowerPoint presentation for incoming student orientation
- Provided clear, concise, and timely communications within and between the division board, staff, students, and entities external to the division and the college
- Maintained record-keeping systems for student's records and division cost reporting
- Supervised annual physical inventory
- Oversee the purchasing and contracting for materials supplies and equipment; reconcile procurement card reports
- Established protocols and systems to streamline operations and minimize cost exposure
- Collaborate and build relationships with other administrative staff
- Created a welcoming and inviting environment for all
- Implemented a uniform re-furbish program benefitting 500+ financially challenged students
- Worked with a team of professors to document and prepare the department for accreditation with the National League for Nursing
School Secretary/Administrative Assistant
New Orleans Public School System
08.1989 - 08.2005
- Maintain professionalism and organization while managing school offices and other required administrative assistant duties assigned
- Performed clerical and administrative support duties to optimize workflow procedures.
- Organized several special events, such as fundraisers and graduation ceremonies, to foster a sense of community within the school setting.
- Supported budget management processes by tracking expenses, identifying cost-saving measures, and assisting with annual reporting requirements.
- Reduced school textbook inventory by 78% by preventing a lost textbook policy.
- Supported the Principal's office, contributing to the management of the school's administrative activities and professionally representing the school.
Education
Associate of Applied Science - Administrative Office Technology
Delgado Community College
New Orleans, La.12.2004
Some College (No Degree) - Central Sterile Technician
Collin College
McKinney, TXSkills
- Organizational and Time Management
- Problem Solving & Decision Making
- Manage and Maintain Budgets
- Effective Presentation/Communication Skills
- Project Coordinator with Events Planning
- Naviline
- Laserfiche
- Google/Zoom/Teams
- PowerSchool
- Time Management
- Microsoft Office Suite
- Office Management
- Strong Problem Solver
- Customer and client relations
Accomplishments
Recognition: Collin College 'Unsung Hero Award 2009 & Finalist for College Rose Award 2013'
Membership
- National Association of Educational Office Professionals-NAOEP
- Toastmasters International
Timeline
Administrative Assistant
City of McKinney
07.2023 - 06.2024
Secretary, Principal EC/EL
Denton Independent School District
07.2021 - 07.2023
Administrative Assistant
Southern Methodist University
01.2019 - 03.2020
Administrative Assistant
Collin County Community College - McKinney
08.2005 - 01.2015
School Secretary/Administrative Assistant
New Orleans Public School System
08.1989 - 08.2005
Associate of Applied Science - Administrative Office Technology
Delgado Community College
Some College (No Degree) - Central Sterile Technician
Collin College
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