Charlene V. Fitzgerald
Summary
Compassionate social services professional with 20+ years of experience providing DD case management services including conducting intakes, needs assessment, and service plan development. Linking, monitoring, referring, coordination, and facilitation services needed by the individuals. Conducting and utilizing assessments for individual service plan development. Committed to monitoring provision of services by other providers – assuring implementation of the plan according to the specific service, frequency, and amount of service authorized.
Overview
27
27
years of professional experience
Work History
Family Partnership Meeting Facilitator
Spotsylvania DSS
01.2024 - 08.2024
- Encouraged collaboration, cooperation and communication between families, service providers, and community partners who work in a concert to ensue that the dignity and integrity of the family is protected.
- Assisted with engaging, involving, and lifting the voice of families throughout the child welfare system continuum and protecting the family's right to self-determination to the greatest extent possible under the law.
- Facilitated group discussions and activities to ensure successful outcomes.
- Provided family-centered, strength-based approach to partnering with families to achieve desired outcomes.
Developmental Disability Services Coordinator
Prince William County Government
09.2016 - 07.2024
- Provided support to individuals with intellectual disabilities who have Medicaid/Medicaid Waiver services.
- Completed assessments, leads interdisciplinary team in developing Person-Centered Plan with individual, links to added services/supports, monitors delivery and quality of services, according to the Individual Service Plan and changes plan as needed.
- Met with individuals in the community, where services are provided.
- Served as a resource to the individual and their family and provides information about the county, generic and community resource to the individual and their family and community, where are provided.
Youth Counselor
Restorative Youth Services
06.2023 - 03.2024
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Monitored youth behavior and offered guidance and support for positive change.
- Established and maintained relationships with youth, families and community partners.
ABA Instructor
New Horizons Professional ABA Services, Inc.
06.2016 - 09.2016
- Provided in-home behavior therapy support to children in their home while working on reducing problem behaviors and increasing life skills, including communication and adaptive skills.
- Conducted assessment and drafting a formalized behavioral plan.
- Trained parents on how to implement toilet training procedures.
- Taught parents how to generalize and maintain a child's skills, as well as how to introduce new skills and teach them to their child.
Intellectual Disability Support Coordinator
Fairfax- Falls Church Community Services Board
06.2004 - 04.2016
- Provided support to individuals with intellectual disabilities who have Medicaid/Medicaid Waiver services.
- Completed assessments, leads interdisciplinary team in developing Person-Centered Plan with individual, links to added services/supports, monitors delivery and quality of services, according to the Individual Service Plan and changes plan as needed.
- Met with individuals in the community, where services are provided.
- Served as a resource to the individual and their family and provides information about the county, generic and community resource to the individual and their family and community, where are provided.
Assistant Program Manager
Hartwood Foundation Inc
06.2003 - 06.2004
- Developed agendas and conducted program meetings.
- Assured compliance with health, fire, OSHA, and other safety/codes.
- Monitored administration and supply of medications and appropriate care and follow-up services for individual medical needs.
- Completed assessments, plans, help increase independence with life skills training, and communication and relationship, 24 hour emergency response, assist with identifying support within the community and seeking outlets positive therapeutic outlets for the individual.
Community Support Specialist
Hartwood Foundation Inc
01.1999
- Ensured appropriate community integration and awareness.
- Assisted individuals with developmental disabilities to efficiently complete programming activities.
- Monitored and completed required program documentation accurately.
- Provided support for medical appointments and ensured medical follow-up are met.
Living Skills Counselor
Windwood Farm Home for Children
05.1997
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Counseled and protected children in treatment for abuse and/or behavioral issues.
- Maintained daily behavior charts.
- Assisted with behavioral modification, daily living skills, facilitated psych-education groups, meal prep and special events.
Education
Bachelor of Science - Psychology
Charleston Southern University
Charleston, SC12-1999
High School Diploma -
Kingstree Senior High School
Kingstree, SC05-1992
Skills
- Excellent oral skills
- Excellent written skills
- Team Collaboration
- Excellent Interpersonal Relationship skills
- Tech-Savvy
- Meeting planning
- Meeting Coordination
Timeline
Family Partnership Meeting Facilitator
Spotsylvania DSS
01.2024 - 08.2024
Youth Counselor
Restorative Youth Services
06.2023 - 03.2024
Developmental Disability Services Coordinator
Prince William County Government
09.2016 - 07.2024
ABA Instructor
New Horizons Professional ABA Services, Inc.
06.2016 - 09.2016
Intellectual Disability Support Coordinator
Fairfax- Falls Church Community Services Board
06.2004 - 04.2016
Assistant Program Manager
Hartwood Foundation Inc
06.2003 - 06.2004
Community Support Specialist
Hartwood Foundation Inc
01.1999
Living Skills Counselor
Windwood Farm Home for Children
05.1997
Bachelor of Science - Psychology
Charleston Southern University
High School Diploma -
Kingstree Senior High School
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