Nadia Temou
Richmond,CA
Overview
18
18
years of professional experience
Work History
Security Officer
Covenant Aviation Security
San Francisco International Airport
02.2024 - 02.2025
- My experience with Covenant Aviation Security at San Francisco Airport uniquely qualifies me for an unarmed security officer role. I mastered protection without weapons, relying on keen observation, swift judgment, and strict protocol adherence. I controlled access to high-risk areas, screened personnel, and patrolled terminals honing my ability to spot threats and neutralize risks through presence and procedure alone.
- In this role, I developed expert command of emergency response tactics and de-escalation techniques, ensuring safety in tense situations without firearms. I worked closely with TSA agents, law enforcement, and airport staff to coordinate responses to security incidents, always prioritizing passenger and staff safety. My experience in aviation's fast-paced environment taught me unmatched situational awareness and adaptability, allowing me to pivot instantly to any threat.
- I've proven my ability to remain calm under pressure, making sound decisions in high-stress situations. My record demonstrates my commitment to safeguarding people and assets through vigilance, discipline, and professionalism core strengths that make me a standout unarmed security officer. I'm confident in my ability to detect and respond to security breaches, prevent unauthorized access, and maintain a secure environment.
- As an unarmed security officer, I'll bring a high level of awareness and attention to detail, ensuring the safety of all individuals within the secured area. I'm committed to upholding the highest standards of security professionalism, working collaboratively with law enforcement and other stakeholders to protect people and assets.
- This role demands precision, calm under pressure, and unwavering focus I'm ready to bring my skills and experience to your team and contribute to a safe and secure environment
Store Associate
Walgreen's Pharmacy
Richmond, CA
11.2023 - 12.2024
- Delivered exceptional customer service by greeting and assisting customers, ensuring a welcoming and safe environment.
- Maintained compliance with store policies and procedures while handling transactions and monitoring store activity.
- Supported loss prevention efforts by observing store activity and reporting any suspicious behavior to management.
- Assisted with opening and closing duties, ensuring store readiness and security standards were met.
- Collaborated with team members to maintain a clean, organized, and compliant retail space.
- Addressed customer inquiries and resolved issues promptly, demonstrating strong communication and de-escalation skills.
Restaurant Associate
Burger King
Richmond, CA
06.2020 - 02.2024
- Provided exceptional guest service by welcoming customers and addressing concerns to ensure a positive experience.
- Maintained a clean and safe dining environment, supporting compliance with health and safety standards.
- Collaborated with team members to ensure smooth operations and a secure atmosphere for guests and staff.
- Assisted with inventory management and adhered to company policies, supporting operational integrity.
- Demonstrated adaptability and effective multitasking during peak hours, contributing to a safe and efficient environment.
- Utilized strong communication skills to de-escalate situations and resolve guest issues promptly.
Hotel Front Desk Clerk
Hotel Meridian
Cameroon
10.2012 - 01.2014
- Delivered exceptional guest service by greeting and assisting guests, ensuring a welcoming and secure environment.
- Maintained compliance with hotel policies and procedures during check-in, check-out, and reservation processes.
- Resolved guest issues promptly and communicated effectively with staff to support a safe and comfortable stay.
- Collaborated with housekeeping and other departments to maintain room readiness and facility integrity.
- Trained new staff on compliance and service standards, supporting operational excellence.
Restaurant Team Member
Restaurant Five Stars
Yaoundé
11.2011 - 09.2012
- Provided efficient and friendly service, ensuring a safe and welcoming dining environment for guests.
- Maintained compliance with food safety guidelines and supported a clean, organized dining area.
- Collaborated with team members to deliver timely service and address customer concerns professionally.
- Assisted with inventory control and supported management in maintaining operational standards.
- Demonstrated strong multitasking and communication skills during busy periods, contributing to a secure and positive atmosphere.
Store Associate
MTN Satellite Communications
Yaoundé
01.2007 - 10.2011
- Delivered efficient and friendly service while handling transactions, ensuring a welcoming and secure environment for customers.
- Maintained compliance with store policies and procedures, supporting loss prevention and asset protection efforts.
- Assisted with inventory management and visual merchandising, ensuring store readiness and safety.
- Resolved customer inquiries and issues promptly, demonstrating strong communication and de-escalation abilities.
- Supported store management in upholding operational and security standards through regular monitoring and reporting.
Education
Law (Master Degree) -
Yaounde 2 University
Yaoundé09-2010
Law (Bachelor Degree) - undefined
Younde 2 University
Cameroon07-2009
High School Diploma - undefined
Bilingual High School
Yaoundé07-2005
Skills
- Customer Service
- Loss Prevention
- Compliance
- Security Procedures
- Conflict Resolution
- Team Collaboration
- Communication Skills
- Attention to Detail
- Inventory Management
- Cash Handling
- Problem Solving
- Adaptability
- Multitasking
- Time Management
- Guard Card
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Security Officer
Covenant Aviation Security
02.2024 - 02.2025
Store Associate
Walgreen's Pharmacy
11.2023 - 12.2024
Restaurant Associate
Burger King
06.2020 - 02.2024
Hotel Front Desk Clerk
Hotel Meridian
10.2012 - 01.2014
Restaurant Team Member
Restaurant Five Stars
11.2011 - 09.2012
Store Associate
MTN Satellite Communications
01.2007 - 10.2011
Law (Bachelor Degree) - undefined
Younde 2 University
High School Diploma - undefined
Bilingual High School
Law (Master Degree) -
Yaounde 2 University