Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Charles Adams

Knoxville,TN

Summary

Productive and professional shop operator keeps safety and customer satisfaction front and center. Versatile repair and maintenance technician with 1 years of experience working with automotive tools and components. Timely with engine diagnostics and repair estimates.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lube Technician

EAN Holdings
04.2023 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of 36-point inspection.
  • Cleaned automotive service bays and removed debris and repaired equipment to promote organized work environment.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Suggested additional services to customers in order to meet upsell goals.
  • Conducted vehicle inspections and recorded results in database to comply with Enterprise vehicle inspection requirements.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Computed and recorded totals and transactions using ServicePro.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Worked alone or in team-based systems to complete up to 30 tire changes and 10 cars each day.

Automotive Detailer

EAN Holdings
03.2022 - 04.2023
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Planned and coordinated work for team of detailers.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Maintained clean, tidy and safe work environment.
  • Provided exceptional customer service and addressed customer inquiries.
  • Reported daily work progress and encountered problems to management.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Refilled gas tanks and documented fluid levels.
  • Test drove vehicles and reported identified issues to management.

Freight Handler

Lowes Home Improvment
09.2021 - 03.2022
  • Loaded and unloaded trucks.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Inspected freight for any damage or faults prior to loading.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Verified and noted count and condition of cargo received.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Packed items to meet shipping requirements.
  • Sorted and organized packages to make deliveries to correct address.
  • Attached labels to finalized products before shipment.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Maintained inventory records for accurate tracking of goods and to minimize loss.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Education

Automotive Technology - Automotive Technology

Tennessee College of Applied Technology
Knoxville, TN
01.2025

High School Diploma -

Saint John Paul The Great Catholic Highschool
Dumfries, VA
05.2021

Skills

  • Automotive Maintenance
  • Coordination with Service Team
  • Parts Management
  • Customer Service
  • Diagnostic Procedures
  • Attention to Detail
  • Corporate Systems
  • Brakes and Tires
  • Coolant Flushes
  • Safety Monitoring
  • Verbal and Written Communication
  • Manufacturer Specifications
  • Mechanical Troubleshooting
  • Tire Rotations
  • Inventorying Expertise
  • Bay Maintenance
  • Repair Tree Understanding
  • Dependable and Responsible
  • Customer Relations
  • Computerized Diagnostics
  • Safety Policies and Procedures
  • Specification Reading
  • Washing Windows
  • Critical Thinking
  • Aftermarket Component Installation
  • Vehicle Inspection and Maintenance
  • Spark Plug Replacement
  • Technical Manuals
  • Documentation Skills
  • Hand and Power Tool Operation
  • Safe Chemical Handling
  • Owner Maintenance Instruction
  • Expectation Management
  • Dealership and Factory Standards
  • Parts Repair and Refurbishment
  • Replacing Parts

Accomplishments

Promoted within EAN Holdings to Lube Technician Position in April, 2023.

Certification

  • OSHA 10
  • KPA lift training
  • Hazardous waste management.
  • CST - Certified Service Technician
  • KPA AC refrigerant training.


Timeline

Lube Technician

EAN Holdings
04.2023 - Current

Automotive Detailer

EAN Holdings
03.2022 - 04.2023

Freight Handler

Lowes Home Improvment
09.2021 - 03.2022

Automotive Technology - Automotive Technology

Tennessee College of Applied Technology

High School Diploma -

Saint John Paul The Great Catholic Highschool

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Charles Adams