Charles Alexandre

• Increased total occupancy from 90% to 95%, improving financial performance and community reputation.
• Raised Medicare census by 20% through targeted marketing strategies and clinical program development.
• Prepared the facility for a successful CDPH annual survey within two months of tenure.
• Implemented new QAPI initiatives resulting in measurable improvements in fall prevention, infection control, and staff training compliance.
• Streamlined admission-to-discharge workflow, reducing average length of stay variance and improving discharge planning efficiency.
• Strengthened interdisciplinary collaboration to enhance patient outcomes and staff accountability.

• Made the facility profitable through strategic cost reduction and revenue growth initiatives.
• Successfully passed the annual CDPH survey with fewer than 12 deficiencies of minor scope and severity.
• Reorganized department leadership structure to improve communication, efficiency, and compliance readiness.
• Increased staff retention through engagement programs, improved scheduling, and recognition incentives.
• Oversaw major facility upgrades and environmental compliance improvements in coordination with corporate and regional teams.
• Maintained a strong focus on clinical excellence and patient-centered care.

• Direct day-to-day administrative and operational functions 140-bed facility, providing guidance and leadership to over 170 employees across more than 10 departments.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Increased total occupancy from 68% to 91% while reducing employee turnover.

• Direct day-to-day administrative and operational functions for 145 bed facility, providing guidance and leadership to over 120 employees across multiple departments.
• Achieve or exceed established operational objectives.
• Monitor procedures to ensure compliance with state and federal guidelines, laws, regulations and facility policies
• Ensure quality patient care services are provided according to policies and procedures and full quality compliance with all clinical systems in the facility.
• Create a positive work environment conducive to employee satisfaction and retention.

See Duties and responsibilities down below from previous Equipment Maintenance Supervisor employment.

• Administer, direct and coordinate all activities of multiple skilled nursing facility to ensure highest degree of quality care is consistently provided to residents and customers.
• Ensure all applicable legal, health, fire and safety codes and union contract are followed.
• Directly and indirectly manage over 80 employees providing leadership, guidance and accountability.
• Oversee recruitment, hiring and training of personnel.
  Develop and maintain positive relationships with residents, families, employees and within the community.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, and coordinating financial reporting.

• Managed the 68 bed flagship facility of the region
• During my tenure led the team through a successful survey with only 10 deficiencies of minimal scope and severity
• Achieved and exceeded occupancy, Medicare and HMO budgeted requirements
• Took and active roll in the marketing department to ensure success in reaching our target market and maintaining competitiveness within my region
• Established cost control management and reduced overtime by 50% while adhering to departmental budget guidelines
• Stabilized a building that had a history of high turnover amongst staff

• Managed a 59 bed skilled nursing facility.
• Passed annual survey and Title 22.
• Maintained average daily census to meet budget.
• Reduced costs and maintained all department expenses within budget.
• Was able to build team cohesion, reduce turnover, and increase overall facility morale.

• Responsible for the management of an 87 bed facility.
• During my tenure we passed survey with 14 deficiencies of minimal scope and severity.
• I was able to maintain an occupancy of 93% with an average of 10 HMO and 14 medicare.
• Within a span of 90 days I was able to reduce cost, control labor and make the building profitable.

• Maximize the productivity of 71 mechanics, 40 service attendants in support of the maintenance and repair of a bus fleet of 243 units
• Administer various union contracts for compliance; conduct disciplinary and grievance hearings in accordance to specific Collective Bargaining Agreements
• Implement and enforce safety policies, rules and procedures in support of the agency safety vision and goals while safeguarding the integrity of subordinate employees and company assets
• Assist in monitoring budget expenditures and manpower allocation
• Selected as the division "Train the Trainer" in the subjects of Workplace Violence, Forklift Operator, etc
• Manage the completion and proper documentation of preventive maintenance programs within the assigned time frames.
  

• Organize the department in accordance with administrative guidelines to provide specified admission screening to meet organizational and medical guidelines
• Proactively identify, source and establish new referral sources, while maintaining strong relationships with existing partners
• Consistently comply with Medicare/Medicaid laws and regulations to ensure departmental compliance
• Cultivate and manage relationships with key case managers and Hospitals in the area
• Manage the admissions process from start to finish

• Manage the admissions process and ensure compliance with standard operating procedures
• Manage and verify all admission documentation is complete, thorough, accurate and on time
• Achieve facility census goals based on annual budget projections
• Conduct market assessments and develop strategies to maximize admissions with the clinical team
• Serve as the initial liaison with resident and families on facility services and issues
• Interview residents and representatives to obtain necessary financial data to determine eligibility for admission

• Plan, coordinate and manage the maintenance of a fleet of 16 trucks, 8 trailers, and 4 generators
• Direct and plan the training and development of over 25 employees
• Serve as the Equal Opportunity trainer of over 120 employees
• Responsible for the implementation and adherence of safety programs, policies and standard operating procedures by all personnel
• Manage the overall maintenance and safety compliance of the Maintenance Shop
• Assess and identify problems with vehicles, training, and personnel; recommend immediate corrective action as necessary
• Selected for the Organization Master Trainer and Operational Readiness Team Control Team
• Create and maintain daily, weekly, and monthly reports of operational status of assigned equipment and personnel
• Maintain 100% accountability of all assigned equipment with a value of over 1.5 million dollars.