Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
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Charles Alvarez

Missouri City,TX

Summary

Insight-driven professional with 8+ years of experience in customer-facing roles in the medtech industry. Contributed to $12.6M in qualified pipeline and $1.9M in closed revenue. Known for identifying workflow inefficiencies, analyzing buyer behavior, and using CRM and outreach data for actionable insights. Proficient in Salesforce, HubSpot, and ZoomInfo for pattern analysis and targeting strategies. Seeking product analyst role to utilize communication skills, market understanding, and process mapping for data-driven product development and improved user experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Development Representative

Fujifilm Sonosite
10.2023 - 07.2025
  • Created $12.6 million in qualified opportunity pipeline over the last fiscal year, with $1.9 million closed in collaboration with field sales
  • Prospected and engaged healthcare decision-makers across hospitals, outpatient centers, and private practices
  • Booked 10+ meetings weekly via cold calls, email, and LinkedIn with clinical decision-makers across hospital networks
  • Conducted in-depth territory research to prioritize accounts and tailor messaging to clinical needs
  • Maintained accurate records and opportunity stages within Salesforce to ensure seamless handoffs to territory managers
  • Consistently hit performance targets in a fully remote environment with minimal supervision
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.

Sales Associate

AT&T connect wireless inc
08.2020 - 03.2023
  • Delivered top-tier customer service, driving high satisfaction and retention through tailored support and effective issue resolution.
  • Consistently exceeded sales goals by matching clients with wireless solutions that met their needs.
  • Prospected and cold-called potential customers to expand client base and generate new business.
  • Analyzed customer concerns, identified pain points, and implemented timely solutions to improve user experience.
  • Utilized CRM tools to track interactions, manage accounts, and streamline follow-ups.

Assistant Manager

Cricket pqh wireless inc
12.2018 - 08.2020
  • Built and maintained a strong client base through consistent lead follow-up and CRM utilization.
  • Exceeded store KPIs by consistently meeting targets for new account activations, high accessory attachment rates, and device protection enrollments.
  • Oversaw daily sales operations to ensure exceptional customer service and product quality.
  • Trained and coached team members on effective sales strategies, contributing to improved performance and overall team success

Education

Diploma -

James Madison High School
Portland, Oregon
06.2015

Skills

  • Cold calling
  • B2B outreach
  • Salesforce
  • HubSpot
  • Zoominfo
  • SalesLoft
  • LinkedIn Sales Navigator
  • Excel
  • Healthcare workflows
  • Imaging sales
  • Medtech buyer behavior
  • Pipeline generation
  • Marketing support
  • Customer relationship management
  • Consultative sales
  • Market research

Certification

  • HIPAA for Business Associates, HIPAA Exams/360Training, 2025
  • Email Marketing Certification, HubSpot Academy, 2025
  • Content Marketing, HubSpot Academy, 2025

Languages

Fluent in English
Fluent in Spanish

Personal Information

Title: Business Development Representative

Timeline

Business Development Representative

Fujifilm Sonosite
10.2023 - 07.2025

Sales Associate

AT&T connect wireless inc
08.2020 - 03.2023

Assistant Manager

Cricket pqh wireless inc
12.2018 - 08.2020

Diploma -

James Madison High School

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