Charles Armstrong
Latham
Summary
Proven Correctional Officer with a solid background in emergency response and conflict resolution that accrue among highly profiled and protected custody inmates that are separated from the general population of inmates, honed at NYSDOCCS. Expert in de-escalation techniques and adept at maintaining order through effective communication and rule enforcement. Skilled in first aid, ensuring safety and compliance. Demonstrated ability to manage critical incidents, reducing violations by over 30%.
Overview
5
5
years of professional experience
Work History
Correctional Officer
NYSDOCCS
02.2011 - 04.2016
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Education
No Degree - Mathematics
HVCC
Troy, NYSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Awards: NYSDOCCS Element work attendance
NYSDOCCS Attendance Awards
Awarded Yearly for using minimal time off from work.
Timeline
Correctional Officer
NYSDOCCS
02.2011 - 04.2016
No Degree - Mathematics
HVCC
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