Summary
Overview
Work History
Education
Skills
Timeline
Generic
CHARLES ARRINGTON

CHARLES ARRINGTON

Detroit

Summary

Personable and dedicated Customer Service Representative. Solid team player with positive attitude and proven skill in establishing a relationship with customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results orientated individual. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Overview

3
3
years of professional experience

Work History

Security Officer

City Shield Security
Detroit
02.2025 - 05.2025
  • Provided escorts for visitors as needed throughout the facility.
  • Assisted in the development and implementation of security policies and procedures.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Operated communication systems between officers stationed throughout the facility.

Production Worker

Webasto Roof Systems
Madison Heights
08.2024 - 12.2024
  • Identified defective parts or components and removed them from production line.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Ensured proper labeling of completed products before shipping out.

Apparel Associate

Walmart
Detroit
10.2023 - 07.2024
  • Maintained a clean and organized work area at all times.
  • Processed returns and exchanges in accordance with company policy.
  • Provided customers with information regarding product features, benefits, and care instructions.
  • Replenished merchandise on sales floor as needed throughout the day.

Crew Member

McDonald's
Detroit
03.2023 - 07.2023
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.

Teacher's Assistant

Gdyt Program
Detroit
06.2022 - 09.2022
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered incoming calls and recorded accurate messages.

Education

High School Diploma -

Fredrick Douglass Academy For Young Men
Detroit, MI

Skills

  • Good Communication
  • Time Management
  • Task Prioritization
  • Basic Mathematics
  • Relationship Building
  • Product and Service Understanding
  • Professional and Mature
  • Surveillance monitoring
  • Report writing
  • Safety procedures
  • Conflict resolution
  • Data entry
  • Organizational skills
  • Team collaboration
  • Communication systems

Timeline

Security Officer

City Shield Security
02.2025 - 05.2025

Production Worker

Webasto Roof Systems
08.2024 - 12.2024

Apparel Associate

Walmart
10.2023 - 07.2024

Crew Member

McDonald's
03.2023 - 07.2023

Teacher's Assistant

Gdyt Program
06.2022 - 09.2022

High School Diploma -

Fredrick Douglass Academy For Young Men