Charles Arthur

• Critical Operations 3pahse , single phase UPS installation certification and preventative maintenance Schneider Electric certified technician APC/Galaxy units. Maintain and ensure customer critical load efficiency
  - Experience with GESG hospital-grade UPS systems
  - Commissioning Load Bank testing
  - Modular and Classic battery installations
  - PM annual and semi-annual planned and emergency response
  - Starline BUSWAY installation
• MBP (maintenance bypass) PDU , RPP Industrial Distribution Panel , CT (current monitoring) 480, 208 installation testing and preventative maintenance
• Data Center critical operations environment Eco isle containment , Hot Isle containment for CRAH and CRAC HVAC buildout for mobile and structured Data center environments
• ASCO trained ATS (automatic transfer switch technician
• Motive generator back up battery installation , modular lithium-ion installation , classic VRLA battery installation certification and preventative maintenance
• CMMS knowledge usage , documentation

• Deployed and installed UPS systems on customer networks, ensuring seamless integration and functionality.
• Configured and tested UPS units to meet customer specifications and requirements.
• Collaborated with clients to troubleshoot and resolve any deployment-related issues.
• Provided comprehensive training to customers on the proper use and maintenance of deployed equipment.
• Maintained detailed documentation of deployments, configurations, and customer interactions.

• Assisted with training new field service engineers in the diagnosis and repair of customer equipment.
• Prepared reports summarizing service activities performed at customer sites.
• Coordinated with vendors to obtain replacement parts as needed.
• Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
• Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.

• - Industrial Commercial Battery installation and testing
  - Wet Seal Battery VRLA VLA
  - Multimeter testing
  - LOAD Testing
  - DLRO / Megger
  - Hydrometer Specific Gravity certification
  - Installing battery monitoring systems
• Google, GE, ,Verizon , Southern Company , Georgia Power Alabama Power Critical Infrastructure , motive backup DC power plants installation and preventative maintenance
• Developed and implemented preventive maintenance procedures for customer equipment.
• Maintained a detailed log of service calls, parts used and labor hours. CMMS
• Assisted with training new field service engineers in the diagnosis and repair of customer equipment.
• Resolved complex technical issues by working closely with customers and other departments within the organization.
• Prepared reports summarizing service activities performed at customer sites.
• Monitored inventory levels of spare parts and tools needed for repairs.
• Responded promptly to emergency service requests from customers.

• Combat Medic (68W)** - US Army Fort Benning, Fort Benning, GA (Sep 2011 - Sep 2019)
  - EMT Combat Medic
  - Emergency Management Specialist
  - Received Army combat medals while deployed
  - Lead emergency management and trauma exercises
  
• Provided medical care to warfighters in austere environments, including combat zones.
• Coordinated with other medics to provide timely and effective treatment for wounded service members.
• Transported casualties to medical facilities using ground ambulances or helicopters.
• Monitored vital signs of patients during transport and medical evacuation operations.
• Maintained inventory of medical supplies and equipment on a daily basis.
• Performed preventive medicine duties such as immunizations, laboratory tests, dental screenings.
• Conducted health assessments on individuals prior to deployment into hazardous areas.
• Developed emergency response plans for potential disasters or mass casualty events.
• Organized and managed medical records in accordance with HIPAA regulations.
• Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
• Participated in training exercises designed to simulate real-world scenarios encountered by combat medics.

Instructed training classes in Fiber Optics
- Logistics support for training equipment
- Provided lecture and hands-on skills to telecom and utilities companies
- Diagnosed and resolved customer issues
- Managed and oversaw DAS and small cell networks
- Installation of copper, coax, and fiber
- Routers, switches, AP (access points) installations
- New Installation and system upgrades

Course Development
- Training in installation and repair of fiber and copper networks
- Workplace safety procedures
- Marketing programs and projects
- Technical assistance and training
- Communication projects management
- Science and audience-based tools development

• Configured routers, switches, hubs, and other network devices as needed.
• Assisted in the installation, maintenance, and repair of telecommunications equipment.
• Performed splicing and termination of fiber optic cables according to industry standards.
• Developed, implemented and maintained a comprehensive preventive maintenance program for all fiber optic equipment.
• Conducted system tests, inspections and troubleshooting to ensure optimal performance of the network.
• Coordinated with vendors regarding parts and materials needed for repair or upgrades of existing fiber optics systems.

• Performed splicing and termination of fiber optic cables according to industry standards.
• Conducted system tests, inspections and troubleshooting to ensure optimal performance of the network.
• Tested passive and active photonics devices such as photo-detectors and waveguides for high-speed applications.
• Tested and calibrated instruments to ensure accuracy and reliability of data.
• Conducted preventive maintenance procedures according to established schedules.
• Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
• Replaced defective components or parts as needed.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.