Charles Bain
Hustontown,PA
Summary
Driven Supply Chain Specialist with 8 years of experience in overseeing compliance, inventory management, customer care measures and logistics control. Team-oriented collaborator and innovator with talent in boosting revenues by creating production and quality checks and protocols. Loyal and dependable team leader with strong background in supply chain coordination. Supportive Supply Chain Supervisor proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering 8 years of excellence in manufacturing industry.
Overview
31
31
years of professional experience
Work History
Heavy Equipment Mechanic
Halliburton Energy Services
09.2013 - 08.2021
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Optimized scheduling processes, coordinating service assignments to ensure minimal disruption to ongoing operations.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Removed worn or faulty components for replacement or repair.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Fabricated and installed custom parts and components to meet specific equipment needs.
- Streamlined workflow processes through effective communication with team members regarding equipment status updates and project timelines.
- Leveraged diagnostic tools such as multimeters and pressure gauges to accurately identify malfunctions in electrical systems.
- Improved overall productivity with meticulous attention to detail in servicing and repairing heavy equipment components.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Optimized machine operations, executing regular tune-ups and adjusting hydraulic systems as needed.
Auto Parts Manager
O'Reilly Auto Parts
09.2012 - 09.2013
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Ordered parts for customers, repair shops and government department for use in commercial and industrial equipment.
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Open and close store
- Extensive knowledge and excellent customer care, resulting in repeat customers working with him exclusively
Vehicle Maintenace Supervisor
US. Air Force
01.1994 - 09.2012
- Performed emissions tests according to standard procedures.
- Enhanced vehicle lifespan by performing regular maintenance and repairs.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Supported fleet managers in developing maintenance schedules based on manufacturer recommendations and specific usage patterns of each vehicle type.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept detailed records of all completed work orders, contributing to organized documentation practices within the department.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Contributed to cost savings initiatives by identifying opportunities for recycling or reusing parts when possible without compromising quality standards.
- Ensured safety compliance with thorough inspections and adherence to regulations during all repair work.
- Coordinated with parts department to determine availability of necessary components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Assisted with emergency road service when needed, providing prompt and efficient roadside assistance to stranded drivers.
- Performed safety and emissions inspections.
- Stayed current with industry developments, attending training workshops and certification courses regularly to enhance expertise in vehicle maintenance techniques.
- Collaborated with team members to complete complex repairs in time-efficient manner, minimizing delays for clients.
- Conducted regular performance evaluations for mechanics, identifying areas for improvement as well as recognizing outstanding achievements.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Reduced vehicle downtime by conducting thorough inspections and promptly addressing issues.
Supply Chain Specialist
Volvo (formally Ingersol Rand)
09.1990 - 11.1993
- Monitored supplier performance for compliance with contract terms and quality standards.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Established effective communication channels between departments for seamless supply chain operations.
- Oversaw and executed duties to manage client correspondence, scheduling and data communications.
- Maintained high levels of accuracy in managing purchase orders, invoices, and shipping documentation for audit purposes.
- Enforced safety protocols for proper equipment operation.
- Improved quality assurance operations by inspecting materials and verifying delivery compliance.
- Formulated demand planning and generated supply chain management metrics.
- Maintained optimal inventory levels to meet operational requirements.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Worked well in a team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Certification of A/C Repair
ASE
ABS Repair
ASE
Alinement And Frame Repair
ASE
Automotive Warranty Body And Paint Repair
GM
Welding Certification
American Welding Society
Hazardous Material Storage And Disposal
OSHA
Over Head Crane Operator
OSHA
Forklift Operations
OSHA
Associate of Applied Science - Electrical Engineering
Hagerstown Community College
Hagerstown, MD06.1991
High School Diploma -
Mcconnellsburg High School
Mcconnellsburg, PA06.1989
Skills
- Performance Improvement
- Electrical work
- Electrical Troubleshooting
- Computer Diagnostics
- Drive Shaft Service
- Equipment Repair and Maintenance
- Welding
- Aerial work platforms
- Exhaust system repair
- Pneumatic System Knowledge
- Powertrain Repair
- Brake System Maintenance
- Hand and power tools
- Tire and Wheel Service
- Preventive Maintenance
- Parts cleaning
- Track System Repair
- Heavy Equipment Diagnostics
- Fuel System Service
- Project Documentation
- Battery Maintenance
- Parts Replacement
- Blueprint Reading
- Air Conditioning Repair
- Gearbox Maintenance
- Hydraulic Systems Expertise
- Control Valve Service
- Equipment Operation
- Effective communication skills
- Scheduled Maintenance
- Troubleshooting skills
- Test Equipment
- Final Drive Maintenance
- Welding and fabrication
- Diesel Engine Repair
- Issue diagnosis
- System Repair
- Lubrication processes
- Recordkeeping
- Engine repair
- Electronic Control Systems
- Equipment testing
- Suspension Systems
- Safety processes
- Team Management
- Supervision and leadership
- Time Management
- Relationship Building
- Task Prioritization
- Decision-Making
- Microsoft Office
- Customer Relations
- Friendly, Positive Attitude
- Organization and Time Management
- Project Planning
- Written Communication
- Data Entry
- Troubleshooting
- Quality Assurance
- Calm Under Pressure
- [Software] experience
- Lean manufacturing principles
- Supplier Relationship Management
- Supply chain distribution
- Vendor Relations
- Purchasing oversight
- Operations Management
- Quality controls
- Inventory Tracking
- Warehouse Operations
- Controlling inventory
- Sourcing alternative suppliers
- Vendor evaluation
- Supply Chain Management
- Reviewing performance
- Logistics Planning
- Basic Math
Accomplishments
- Supervised team of 35 staff members.
- Implemented 2 separate inspection and safety practices that became standard operating practices Air Force wide
- Chief of Transportation Kandahar Afghanistan, supervised all maintenance, operators, supply, finance, and contracting personnel, with an annual budget of 7.5 million
- Established a new maintenance facility, negotiated land acquisition, determined building requirements, procured equipment and tools. Base on the mission needs set by the Air Force Command, within a 6 month time frame
- Implemented maintenance practices that became Standard Operating Procedures for the Air Force and the US. Army
- First supervisor for Halliburton's new Preventative Maintenance Program. Established staffing, training, maintenance procedures, that spread company wide
Timeline
Heavy Equipment Mechanic
Halliburton Energy Services
09.2013 - 08.2021
Auto Parts Manager
O'Reilly Auto Parts
09.2012 - 09.2013
Vehicle Maintenace Supervisor
US. Air Force
01.1994 - 09.2012
Supply Chain Specialist
Volvo (formally Ingersol Rand)
09.1990 - 11.1993
Certification of A/C Repair
ASE
ABS Repair
ASE
Alinement And Frame Repair
ASE
Automotive Warranty Body And Paint Repair
GM
Welding Certification
American Welding Society
Hazardous Material Storage And Disposal
OSHA
Over Head Crane Operator
OSHA
Forklift Operations
OSHA
Associate of Applied Science - Electrical Engineering
Hagerstown Community College
High School Diploma -
Mcconnellsburg High School
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