Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Baker

Victorville,CA

Summary

Valued team member with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

21
21
years of professional experience

Work History

Service Technician

World Tech Development
06.2019 - Current


  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to various chemical plans and outlined repair or service options.
  • Adhered to safety protocols and policies for extremely hazardous equipment to reduce workplace disasters.
  • Diagnosed and troubleshot problems, repairing, and restoring industrial-grade machinery to peak performance.

Inmate Transporter

Mission HD
03.2017 - 05.2019
  • Operated passenger van and carefully followed all safety protocols and procedures.
  • Streamlined communications between drivers and dispatch teams using GPS technology for real-time updates on job progress.
  • Assisted in managing fleet maintenance schedules, resulting in reduced vehicle downtime due to repairs or service needs.

Private Contractor

U.S Army Fort Irwin
11.2013 - 01.2018
  • Professionally hired to act out different personas during military exercises.
  • Create realistic scenarios for soldiers to practice their skills and decision making in complex environments.
  • Abide by U.S. Army and military guidelines and regulations to provide excellent service.

Sales Agent

Great Destinations Inc.
01.2005 - 02.2017
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of vacation products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Education

No Degree - HVAC

United Education Institute
Ontario, CA
12-2022

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
06-2005

Skills

  • Attention to detail
  • Problem and issue resolution
  • Preventive Maintenance
  • Flexible and adaptable
  • Heavy lifting
  • Analytical thinking
  • Safety procedures adherence
  • Regulatory compliance
  • Following safety practices
  • Safety management

Timeline

Service Technician

World Tech Development
06.2019 - Current

Inmate Transporter

Mission HD
03.2017 - 05.2019

Private Contractor

U.S Army Fort Irwin
11.2013 - 01.2018

Sales Agent

Great Destinations Inc.
01.2005 - 02.2017

No Degree - HVAC

United Education Institute

High School Diploma -

Rancho Cucamonga High School