Michelle Chase-Baker
Hanson,MA
Summary
Dynamic Senior Allocation Analyst with proven expertise at BJ's Wholesale Club in inventory management and allocation strategies. Adept at cross-functional collaboration and process improvement, I have successfully trained junior analysts and resolved complex discrepancies, enhancing operational efficiency and driving sales growth. Strong problem resolution skills and attention to detail underpin my achievements.
Overview
33
33
years of professional experience
Work History
Senior Allocation Analyst
Bj's Wholesale Club
Marlborough, Massachusetts
03.2009 - Current
- Monitored market trends to guide strategic inventory allocations and decisions.
- Trained junior analysts on inventory management best practices and allocation processes.
- Reviewed sales forecasts to synchronize inventory with customer demand patterns.
- Provided guidance on allocation matters to support junior analysts.
- Collaborated with buyers, planners, marketers, and cross-departmental teams.
- Investigated issues related to misallocated items or pricing errors at store level.
- Established criteria for product allocation across store locations.
- Resolved discrepancies between vendor shipments and store orders.
Assistant Buyer
Bj's Wholesale Club
Natick, Massachusetts
08.2003 - 03.2009
- Analyzed market trends to enhance product selection and optimize inventory management.
- Negotiated pricing and terms with vendors to secure advantageous agreements.
- Collaborated on promotional strategies for seasonal merchandise to drive sales.
- Coordinated purchasing processes and workflows to improve operational efficiency.
- Researched competitors to uncover opportunities for enhancing product assortment.
- Engaged with internal departments, including logistics, marketing, and finance as needed.
- Ensured adherence to corporate purchasing policies and ethical standards.
- Developed strong relationships with key stakeholders and vendors to ensure product availability.
Rebuyer/Allocation Analyst
Bj's Wholesale Club
Natick, Massachusetts
06.1997 - 08.2003
- Analyzed inventory data to optimize product allocation across multiple locations.
- Coordinated with suppliers to ensure timely delivery of allocated products.
- Developed allocation strategies based on sales forecasts and market trends.
- Monitored stock levels to prevent shortages and overstock situations.
- Recommended process improvements to streamline product allocation workflows.
- Examined inventory levels on regular basis, verifying supply adequacy against expected sales.
- Liaised between internal teams and external suppliers and vendors when necessary during the product allocation process.
- Collaborated with other departments to identify potential issues with product availability or delivery delays.
- Assisted with training new staff members on the principles behind effective product allocation techniques.
- Built relationships with key stakeholders within the organization to support successful execution of product allocations initiatives.
Billing Clerk
Output Technology Solutions
Westwood, Massachusetts
07.1996 - 06.1997
- Reviewed accounts for discrepancies and collaborated with departments to resolve issues promptly.
- Managed customer inquiries regarding billing statements and payment options efficiently.
- Generated monthly financial statements for customers, ensuring accuracy in figures and postings.
- Assisted in developing streamlined processes to improve billing operations efficiency.
- Performed data import, scanning, and manual entry to verify invoice accuracy.
- Checked documents for accuracy, reconciling accounts and resolving discrepancies.
- Conducted filing duties including sorting incoming mail and organizing documents effectively.
- Executed various administrative tasks as assigned, supporting overall team objectives.
Accounts Receivable, Accounts Payable, Payroll
Data General
Southborough, Massachusetts
09.1995 - 05.1996
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Claims Analyst
Bj's Wholesale Club
Natick, Massachusetts
03.1993 - 1995
- Verified customer documents to ensure accuracy of provided information.
- Maintained accurate records of all claim activities per company policies.
- Reviewed customer claims, identified discrepancies, and determined necessary actions.
- Gathered documentation and data to prepare claims for submission.
- Documented all claims activities clearly within the management system.
- Entered claim information and payments into the company database.
- Completed daily reconciliation reports to ensure inventory alignment.
- Collaborated with cross-functional teams to achieve organizational goals.
Traffic Clerk
Bj's Wholesale Club
Natick, Massachusetts
09.1992 - 03.1993
- Reviewed accounts to identify discrepancies and collaborated with departments for resolution.
- Managed customer inquiries regarding billing statements and payment options efficiently.
- Developed streamlined processes to improve efficiency in billing operations.
- Processed invoices and payments with accuracy and timeliness.
- Performed data import and manual entry to verify invoice accuracy.
- Investigated and resolved customer inquiries related to billing issues.
- Maintained organized filing system, sorting incoming mail and documents systematically.
- Reviewed customer files to ensure completeness and accuracy of documentation.
Education
Bachelor of Science - Business Administration
New Hampshire College
Manchester05-1992
Skills
- Inventory management
- Allocation strategies
- Cross-functional collaboration
- Process improvement
- Customer relationship management
- Team leadership
- Problem resolution
- Training and mentoring
- Attention to detail
- Time management
- Active listener
- Vendor relations
- Teamwork
References
References available upon request.
Timeline
Senior Allocation Analyst
Bj's Wholesale Club
03.2009 - Current
Assistant Buyer
Bj's Wholesale Club
08.2003 - 03.2009
Rebuyer/Allocation Analyst
Bj's Wholesale Club
06.1997 - 08.2003
Billing Clerk
Output Technology Solutions
07.1996 - 06.1997
Accounts Receivable, Accounts Payable, Payroll
Data General
09.1995 - 05.1996
Claims Analyst
Bj's Wholesale Club
03.1993 - 1995
Traffic Clerk
Bj's Wholesale Club
09.1992 - 03.1993
Bachelor of Science - Business Administration
New Hampshire College
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