Charles Banks

Experienced and licensed Texas All-Lines Claims Adjuster with a Class A CDL. Bringing 10 years of dedicated service in our country's Armed Forces and 17 years of successful truck driving experience as an Independent Contractor. Skilled in effectively resolving customer-related issues. Also gained 3 years of experience conducting accident investigations to determine preventability and liability. Knowledgeable Investigator with a solid background in developing and implementing safety protocols across various industries. Proven track record in conducting thorough risk assessments and ensuring compliance with safety regulations. Capable of training teams and fostering a culture of safety awareness.

• Planned and implemented the company-wide rollout of a proactive safety program, partnering with management and supervisory staff and effectively reduced overall accidents by 14%.
• Used Microsoft Excel to develop driver and accident tracking spreadsheets.
• Documented and resolved vehicle maintenance and unsafe driving violations which led to improved CSA scores.

• Class A CDL
• Texas All-Lines Claim Adjuster License, 12/01/24, 01/31/27
• Doubles/Triples Endorsement
• Heavy Equipment Operator
• Tanker Endorsement
• X Endorsement
• Air Brake Endorsement

• Customer service, Proficient, 07/01/22
• Work style: Reliability, Proficient, 07/01/22
• Basic attention to detail, Proficient, 05/01/21
• Administrative assistant/receptionist, Proficient, 08/01/22
• Supervisory skills: Motivating & assessing employees, Proficient, 05/01/21
• Data entry: Attention to detail, Proficient, 08/01/22
• Medical receptionist skills, Proficient, 08/01/22
• Delivery driver, Proficient, 07/01/22
• Customer focus & orientation, Proficient, 07/01/22
• Warehouse safety, Proficient, 08/01/22