Charles Bannick
Wesley Chapel,FL
Summary
Dynamic restaurant manager with a proven track record at GrillSmith, excelling in team development and inventory control. Enhanced employee performance through targeted training programs, significantly reducing turnover. Committed to health and safety compliance, I drive customer engagement and operational efficiency, ensuring exceptional dining experiences and fostering loyalty.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Manager
GrillSmith
05.2022 - 11.2025
- Oversaw daily restaurant operations, ensuring high standards of food quality and customer service.
- Developed staff training programs, enhancing employee performance and reducing turnover rates.
- Implemented inventory management systems, optimizing stock levels and minimizing waste
- Monitored compliance with health and safety regulations, maintaining a safe dining environment for guests and staff.
- Analyzed customer feedback data to identify improvement areas, driving strategic service enhancements.
- Coordinated special events and promotions, boosting revenue through targeted marketing efforts.
Manager's Assistant
Darden Restaurant Group
11.2018 - 12.2022
- Coordinated scheduling for management team, optimizing operational efficiency across multiple restaurant locations.
- Managed inventory control processes, ensuring accuracy and timely replenishment of supplies.
- Facilitated communication between departments, enhancing collaboration and service delivery standards.
- Developed training materials and conducted onboarding sessions for new staff members, promoting effective knowledge transfer.
Server/Bartender/ Shift Manager
Brinker Internationl, Chili's Grill & Bar
10.2010 - 08.2018
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on menu items and service protocols to maintain high operational standards.
- Collaborated with kitchen staff to streamline food preparation and enhance meal presentation.
- Monitored dining area for cleanliness and organization, upholding restaurant's hygiene standards.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
Education
Marketing Research
Sante Fe Community College
Gainesville, FL08-1998
High School Diploma -
Niceville High School
Niceville, FL05-1993
Skills
- Restaurant management
- Customer engagement
- Team development
- Inventory control
- Health and safety compliance
- Efficient scheduling
Certification
Food Handling and Safety Certified FDA
Timeline
Manager
GrillSmith
05.2022 - 11.2025
Manager's Assistant
Darden Restaurant Group
11.2018 - 12.2022
Server/Bartender/ Shift Manager
Brinker Internationl, Chili's Grill & Bar
10.2010 - 08.2018
Marketing Research
Sante Fe Community College
High School Diploma -
Niceville High School