Route Operations Manager
Tate Services
Huntsville
06.2025 - Current
- Oversaw daily route operations, ensuring timely deliveries and high customer satisfaction.
- Coordinated with drivers to optimize delivery schedules and improve efficiency.
- Implemented safety protocols, enhancing compliance and driver protection during operations.
- Managed inventory levels, maintaining operational efficiency across all delivery processes.
- Trained new drivers on company policies and operational procedures to ensure compliance.
- Monitored vehicle maintenance schedules, ensuring fleet reliability through preventive measures.
- Collaborated with customer service to quickly resolve delivery issues and enhance service quality.
- Utilized routing software to improve delivery accuracy and overall operational efficiency.
- Monitored fleet performance, fuel consumption, and scheduling.
- Maintained records of vehicle inspections and repairs.
- Ensured compliance with applicable laws and regulations regarding transportation services.
- Scheduled regular meetings with drivers to discuss any issues or concerns they have about their routes.
- Organized training sessions for drivers on proper safety protocols for their routes.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Connected with established accounts to offer additional services and solicit referrals.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Handled departmental scheduling to maintain proper staffing for shifts.
